Acknowledgements | p. vii |
Mentoring-coaching: about this book | p. 1 |
The term 'mentoring-coaching' and the model | p. 7 |
Getting started | p. 17 |
Stage 1: context | p. 26 |
Stage 2: issues | p. 40 |
Stage 3: responsibility | p. 52 |
Stage 4: future | p. 58 |
Stage 5: deciding | p. 70 |
Stage 6: action | p. 76 |
Evidence | p. 85 |
Digging deeper | p. 93 |
How clever does a mentor-coach need to be? | p. 97 |
Dialogue | p. 111 |
Empathy | p. 118 |
Images in the mind | p. 130 |
Chains of meaning | p. 139 |
Challenge versus collusion | p. 154 |
Creating a mentoring-coaching culture | p. 167 |
Finding, making and taking the role | p. 186 |
Child, parent or adult? | p. 198 |
Building capacity on success | p. 210 |
Mentoring-coaching as learning | p. 220 |
Mentoring-coaching in leading-managing | p. 232 |
The crucial hyphen | p. 245 |
References | p. 249 |
Index | p. 253 |
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