Microsoft Access Small Business Solutions : State-of-the-Art Database Models for Sales, Marketing, Customer Management, and More Key Business Activities

by Hennig, Teresa; Bradly, Truitt L.; Linson, Larry; Purvis, Leigh; Spaulding, Brent

• ISBN13: 9780470525746
• ISBN10: 0470525746
• Edition: 1st
• Format: Paperback
• Copyright: 2010-03-08
• Publisher: Wiley

Summary

This book explains how to design a database for specific business functions common to most small businesses--including: Marketing and sales Customer management Inventory management Quality control Budgeting Financial tracking and analysisThe book is aimed primarily at the needs of small-to-medium size businesses that rely on Microsoft Office and related technologies.The accompanying CD-ROM includes pre-built database models for each of the business activities described in the book, ready to load into Microsoft Access. The databases work across multiple versions of Microsoft Access. The authors show how even non-technical readers can quickly customize these databases to meet their unique business needs. To that end, they present step-by-step interview processes that help tailor the database structure to specific business scenarios or industry requirements.

Author Biography

About the Authors, Microsoft Access MVPs

Teresa Hennig is the author of the highly regarded Access Programmer's Reference titles from Wrox Press.

Truitt Bradly has developed numerous insurance and health care database applications using Access and SQL Server.

Larry Linson is a software developer and project manager focused on Access database application development.

Leigh Purvis operates Database Development and works with Access either natively or in conjunction with SQL Server.Brent Spaulding has designed database systems for a variety of business areas using SQL Server and Access.

Table of Contents

Foreword.

Introduction.

Part I Introduction and Basic Concepts.

Chapter 1 Overview and Road Map.

Chapter 2 Elements of a Microsoft Access Database.

Chapter 3 Relational Data Model.

Part II Dealing with Customers and Customer Data.

Chapter 4 People, Organizations, Addresses.

Chapter 5 Customer Relationship Management.

Chapter 6 Marketing.

Chapter 7 Sales.

Part III Producing and Tracking the Goods & Services.

Chapter 8 Production and Manufacturing.

Chapter 9 Inventory Management.

Chapter 10 Services.

Part IV Tracking and Analyzing Financial Data.

Chapter 11 Accounting Systems: Requirements and Design.

Part V Independent Areas.

Chapter 12 Accounting: Budgeting, Analysis, and Reporting.

Chapter 13 Managing Memberships.

Chapter 14 Implementing the Models.

Chapter 15 SQL Server and Other External Data Sources.

Part VI Appendices.

Appendix A Field Properties.

Appendix B Relationships, Joins, and Nulls.

Appendix C Resolving Relationship Triangles.

Appendix D Measures: Financial and Performance.

Appendix E References and Resources.

Appendix F What’s on the CD-ROM.

Part VII Bonus Material.

Chapter B1 Knowledge: Intellectual Property, Structural Capital, and Intellectual Capital.

Appendix BA Database and Business Terms.

Appendix BB Gathering Requirements.

Appendix BC Data Warehousing Concepts.

Appendix BD Database Platforms.

Index.