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In an era filled with mistrust for big government and big business, Charles Goodsell goes against this grain to draw attention to public agencies admired for what they do and how well they do it. In his groundbreaking new book, Goodsell places renewed focus on organizational mission and its potential to be a strong energizing force in government-one that animates a workforce internally and attracts admiration and talent externally.#xA0; He offers a normative template for the mystique that underlies this phenomenon and highlights-in six rich case studies-a driving sense of purpose, a cultural and motivational richness, and a capacity for tolerating dissent while still innovating and learning. Analyzing what works best (and what doesn#x19;t), Goodsell provides a metric through which agency mystique can be evaluated and modeled. Goodsell#x19;s fresh take on public agencies not only defines good public administration in terms of ethical conduct, constitutional accountability, and performance effectiveness, but argues that the field must add the crucial standard of institutional vitality.
Charles T. Goodsell is professor emeritus at the Center for Public Administration and Policy at Virginia Polytechnic Institute and State University. His other books include The American Statehouse: Interpreting Democracy's Temples; Public Administration Illuminated and Inspired by the Arts, coedited with Nancy Murray; The Social Meaning of Civic Space: Studying Political Authority through Architecture; and The Case for Bureaucracy: A Public Administration Polemic, 4th Edition.
Table of Contents
|Figures, Tables, and Boxes||p. ix|
|Mission Mystique and a Belief System Template||p. 1|
|The Idea and Study of Mission Mystique||p. 2|
|Literature Pertinent to Mission Mystique||p. 5|
|A Mission Mystique Template||p. 14|
|U.S. National Park Service: Caretaker of America's Best Idea||p. 26|
|Yosemite, Cradle of the National Park Idea||p. 26|
|The National Park Service: A Capsule History||p. 30|
|Today's National Park Service||p. 35|
|The Park Service Mission||p. 38|
|People of the Park Service||p. 42|
|Park Service Core Values||p. 48|
|The Mission under Stress||p. 56|
|This Instance of Mission Mystique||p. 60|
|U.S. National Weather Service: Daily Companion and Watchful Guardian||p. 64|
|Katrina, The Perfect Storm||p. 64|
|A Long and Varied History||p. 68|
|Today's National Weather Service||p. 73|
|NOAA as Institutional Supervisor||p. 75|
|Saving Lives and Livelihoods||p. 79|
|World-Class Weather Forecasting||p. 81|
|Themes in the NWS Belief System||p. 85|
|The Perils of a Big Project||p. 91|
|This Instance of Mission Mystique||p. 93|
|U.S. Centers for Disease Control and Prevention: Stewards of the Public Health||p. 97|
|A Bioterrorism Attack||p. 97|
|Wartime Malaria Control||p. 102|
|Establishing the CDC||p. 103|
|A Mission in Flux||p. 108|
|The Sencer Era||p. 109|
|The Foege Era||p. 114|
|The Gerberding Era||p. 118|
|The Organisation Today||p. 123|
|Institutional Commitment||p. 131|
|This Instance of Mission Mystique||p. 135|
|Department of Social Services, Mecklenburg Country, N.C.: The Delicate Business of Welfare||p. 138|
|From Welfare to White House||p. 139|
|The Early Years||p. 141|
|Jake Comes to Town||p. 143|
|Giving People a Chance||p. 146|
|Giving People a Life||p. 149|
|A Department of Social Services||p. 154|
|A Delicate Culture||p. 159|
|Building Capacity for Action||p. 164|
|The Department Today||p. 170|
|This Instance of Mission Mystique||p. 172|
|Virginia State Police: The Commonwealth's Finest||p. 175|
|Carnage at Virginia Tech||p. 175|
|Predecessor Organizations||p. 181|
|The Woodson Era and Beyond||p. 183|
|A Paramilitary Organization||p. 187|
|A Paramilitary Culture||p. 193|
|The Less Public Side||p. 202|
|Professional Autonomy||p. 207|
|This Instance of Mission Mystique||p. 209|
|U.S. Peace Corps: An Ethical Enterprise||p. 212|
|JFK Hits a Winning Number||p. 212|
|The Mythology Unraveled||p. 214|
|Sarge Takes Charge||p. 216|
|Fights for Independence and Survival||p. 221|
|The Organization Nears 50||p. 225|
|The Volunteers and Their Work||p. 233|
|Evaluation of a Cosmic Mission||p. 240|
|Autonomy behind the Scenes||p. 246|
|This Instance of Mission Mystique||p. 247|
|The Significance of Mission Mystique||p. 250|
|Belief Systems Analyzed||p. 250|
|Thematic Mechanisms in Mission Mystique||p. 260|
|The Substainability of Mission Mystique||p. 266|
|Implications for Public Administration||p. 268|
|Persons Interviewed or Consulted||p. 292|
|Selected Bibliography||p. 295|
|Table of Contents provided by Ingram. All Rights Reserved.|