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Modern Management Control Systems : Text and Cases,9780135541555
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Modern Management Control Systems : Text and Cases

by
ISBN13:

9780135541555

ISBN10:
0135541557
Format:
Hardcover
Pub. Date:
9/1/1997
Publisher(s):
Prentice Hall

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Summary

Appropriate for graduate and advanced undergraduate business courses that focus on management control systems. Prerequisite: management accounting. Uses the case study method to teach management control systems. Anyone interested in business management can benefit from the decision-making models and case analyses in this text.

Table of Contents

Preface xi
SECTION I: THE CONTROL FUNCTION OF MANAGEMENT 1(26)
CHAPTER 1 Management and Control
1(26)
Leo's Four-Plex Theater
18(1)
Wong's Pharmacy
19(1)
33 Dunster Street
19(8)
SECTION II: CONTROL ALTERNATIVES AND THEIR EFFECTS 27(274)
CHAPTER 2 Action Controls
27(42)
Macon Prestressed Concrete Company, Inc. (A.B.C Condensed)
36(19)
Rohm and Haas (A)
55(14)
CHAPTER 3 Results Controls
69(52)
Armco, Inc.: Midwestern Steel Division
82(14)
Merck & Co. Inc. (A)
96(5)
Merck & Co. Inc. (B)
101(6)
Roy Rogers Restaurants
107(14)
CHAPTER 4 Personnel and Cultural Controls
121(34)
Alcon Laboratories, Inc. (A)
134(10)
Hewitt Associates
144(11)
CHAPTER 5 Control Tightness (or Looseness)
155(57)
Controls at the Sands Hotel and Casino
169(20)
The Lincoln Electric Company
189(23)
CHAPTER 6 Direct and Indirect Control System Costs
212(38)
Hyatt Hill Health Center
228(6)
Glamour Fragrances, Inc.
234(9)
Disctech Inc.
243(7)
CHAPTER 7 Designing and Evaluating Control Systems
250(51)
Rabobank Nederland
263(12)
Assuming Control at Altex Aviation (A)
275(26)
SECTION III: FINANCIAL RESULTS CONTROL SYSTEMS 301(153)
CHAPTER 8 Financial Responsibility Centers
301(31)
Shuman Automobiles Inc.
311(4)
Pinnacle Mutual Life Insurance Company
315(17)
CHAPTER 9 Planning and Budgeting Systems
332(50)
G. A. Kleissler Co.
343(16)
Codman & Shurtleff, Inc.: Planning and Control System
359(13)
Promet Berhad
372(10)
CHAPTER 10 Financial Performance Targets
382(43)
Citibank Indonesia
396(7)
HCC Industries
403(11)
Provigo Inc.
414(11)
CHAPTER 11 Performance-Dependent Rewards (and Punishments)
425(29)
Loctite Company de Mexico, S.A. de C.V.
437(7)
GTE Corporation: Long-Term Incentive Plan
444(10)
SECTION IV: COMMON PROBLEM AREAS IN FINANCIAL-RESULTS CONTROL 454(185)
CHAPTER 12 Accounting Performance Measures and the Myopia Problem
454(88)
ES, Inc.
472(10)
Natomas North America
482(14)
Wertheimer-Betz, A. G.
496(13)
Duckworth Industries, Inc.--Incentive Compensation Programs
509(19)
Chemical Bank: Implementing the Balanced Scorecard
528(14)
CHAPTER 13 Limitations of ROI-Type Performance Measures
542(29)
Pullen Lumber Company
551(4)
American Standard Inc.--The Inflation Accounting System
555(16)
CHAPTER 14 Using Financial Results Controls in the Presence of Uncontrollable Factors
571(43)
McMullen and Worby (A) (Abridged)
585(4)
Hoffman Discount Drugs, Inc.
589(7)
Polysar Limited
596(10)
Formosa Plastics Group
606(8)
CHAPTER 15 The Transfer Pricing Problem
614(25)
Del Norte Paper Company (A)
624(3)
Chemical Bank: Allocation of Profits
627(12)
SECTION V: IMPORTANT CONTROL ROLES AND ETHICAL ISSUES 639(88)
CHAPTER 16 Controllers, Auditors, and Boards of Directors
639(58)
ITT Corporation: Control of the Controllership Function. 1977 vs. 1991
652(16)
Scovill Inc.: NuTone Housing Group
668(10)
Desktop Solutions, Inc. (A): Audit of the St. Louis Branch
678(8)
Desktop Solutions, Inc. (B): Audit of Operations Group Systems
686(3)
Vector Aeromotive Corporation
689(8)
CHAPTER 17 Management Control-Related Ethical Issues and Analyses
697(30)
Two Budget Targets
713(1)
Conservative Accounting in the General Products Division
714(1)
Education Food Services at Central Maine State University
715(2)
The Incident at Waco Manufacturing
717(1)
Don Russell: Experiences of a Controller/CFO
718(9)
SECTION VI: SIGNIFICANT SITUATIONAL INFLUENCES ON MANAGEMENT CONTROL SYSTEMS 727
CHAPTER 18 Influences of Uncertainty/Programmability, Diversification Strategy, and Business Strategy on MCSs
727(41)
Monsanto Company
736(13)
Graves Industries, Inc.
749(9)
Toyota Motor Sales, U.S.A., Inc.
758(10)
CHAPTER 19 Control in International and Multinational Corporations
768(47)
Shell Brasil S.A.: Performance Evaluation in the Oil Products Division
781(12)
Ciba-Geigy (A): Information and Control System
793(16)
Teco Electric & Machinery Co. Ltd.
809(6)
CHAPTER 20 Control in Not-for-Profit Organizations
815
City of Yorba Linda, California
823(11)
Waikerie Co-Operative Producers Ltd.
834(8)
University of Southern California: Revenue Center Management System
842
INDEX 1-1


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