Modern Management: Diversity, Quality, Ethics, & the Global Environment

by Certo, Samuel C.

• ISBN13: 9780130133076
• ISBN10: 0130133078
• Edition: 8th
• Format: Paperback
• Copyright: 1999-08-01
• Publisher: Pearson College Div

Summary

For Introductory Principles of Management courses. This text provides a clear, concise, current, and comprehensive approach to the basic skills of business management. It presents traditional concepts, important contemporary issues, and timeless insights into applying management know-howall toward the goal of achieving organizational success.

Table of Contents

Part One INTRODUCTION TO MANAGEMENT	2	(100)
1 Management and Management Careers	2	(22)
Skills Video LIVE! Introduction to Modern Management	23	(1)
2 Managing: History and Current Thinking	24	(22)
3 Corporate Social Responsibility and Business Ethics	46	(55)
4 Managing in the Global Arena	101	(1)
Part Two PLANNING	102	(108)
5 Organizational Objectives	102	(22)
6 Fundamentals of Planning	124	(18)
7 Making Decisions	142	(22)
8 Strategic Planning	164	(24)
9 Plans and Planning Tools	188	(21)
Skills Video LIVE! Planning	209	(1)
Part Three ORGANIZING	210	(92)
10 Fundamentals of Organizing	210	(22)
11 Responsibility, Authority, and Delegation	232	(22)
12 Managing Human Resources	254	(22)
13 Managing Change: From Stress to the Virtual Organization	276	(25)
Skills Video LIVE! Organizing	301	(1)
Part Four INFLUENCING	302	(118)
14 Fundamentals of Influencing and Communication	302	(22)
15 Leadership	324	(28)
16 Motivation	352	(22)
17 Groups, Teams, and Corporate Cultures	374	(26)
18 Understanding People: Attitudes, Perception, and Learning	400	(19)
Skills Video LIVE! Influencing	419	(1)
Part Five CONTROLLING	420	(82)
19 Principles of Controlling	420	(22)
20 Production Management and Control	442	(28)
21 Information and the Internet Technology	470	(31)
Skills Video LIVE! Controlling	501	(1)
Part Six TOPICS FOR SPECIAL EMPHASIS	502
22 Competitiveness: Quality and Innovation	502	(24)
23 Management and Diversity	526	(23)
Skills Video LIVE! Topics for Special Emphasis	549