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Table of Contents
|Part One: PUBLIC PERSONNEL ADMINISTRATION IN THE UNITED STATES|
|1. The American Public Service|
|2. Public Personnel Administration: A Historical Overview|
|3. Personnel and Organizational Effectiveness|
|Part Two: ELEMENTS OF PUBLIC PERSONNEL SYSTEMS|
|4. Recruitment and Selection|
|5. Performance Appraisal and Pay for Performance|
|6. Issues in Classification and Pay|
|7. Collective Bargaining in the Public Sector|
|Part Three: ISSUES AND CHALLENGES|
|8. Workplace Violence|
|9. Drugs, Alcohol, and Tobacco: Substance Abuse in the Workplace|
|10. Sexual Harassment|
|11. Responding to the New American Workforce|
|12. The Future of Public Personnel|