Nonverbal Behavior in Interpersonal Relations offers a complete and precise explanation of the principles of nonverbal communication and its application in everyday life. The authors draw from a wide variety of disciplines and upon their vast experience as instructors, consultants, and corporate trainers to offer a unique blend of social scientific and humanistic approaches to the study of nonverbal behavior. This well-researched book offers conclusions about the research in an easy-to-read and student-friendly style. Each chapter includes exercises, activities, self-tests, or questionnaires that help students understand the actual and potential impact of nonverbal behaviors on communication. It also helps students build the skills they will need to become competent nonverbal communicators in today's global community. New and notable features: bull; bull;Offers a new Instructor's Manual, which includes guidelines for objectives, exercises, and testing, test questions, and an outline of each chapter. bull;Explores the differences in cross cultural nonverbal behaviors, including differences between greetings, gestures, gifts, and time usage among various cultures around the world, emphasizing the importance of understanding other cultures in order to communicate with them effectively. bull;Blends theory, research, and applications to enable students of all levels to understand the material. bull;Includes instructional measures and exercises throughout the book to help students evaluate their own communication and apply the material in the text to real-world situations. bull;Updates chapters with current research and data while maintaining some of the more classic references that still are significant to the field, enabling students to compare older and newer references and see the evolution of the research in nonverbal communication.
1. Communication and Nonverbal Behavior.
Myths about Nonverbal Communication.
Nonverbal versus Verbal Messages
Intentionality and Nonverbal Communication.
Culture and Nonverbal Communication.
Functions of Nonverbal Messages.
Categories of Nonverbal Messages.
2. Physical Appearance.
Personal Body Concept.
Nonverbal Messages of Body Shape and Size.
Appearance and Dress.
Artifacts and Accessories.
3. Gesture and Movement.
A Theoretical Look at Gesture and Movement.
Types of Gesture and Movement.
Movement and Communicator Style.
General Communicator Styles.
Effects of Body Movements and Gestures.
4. Facial Behavior.
Importance of Facial Expressions.
Perspectives on Acquisition and Development.
Facial Management and Expression of Emotion.
Primary Affect Displays and Communication.
Variations of Facial Expressions.
5. Eye Behavior.
Properties and Functions of Eye Behavior.
Types of Eye Behaviors.
Eye Behavior and Individual Differences.
6. Vocal Behavior.
Categories of Vocal Behavior.
Vocal Behavior and Turn Interaction Management.
Effects of Vocal Behavior.
7. Space and Territoriality.
Phenomenon of Territoriality.
Crowding and Density.
8. Touch and Communication.
Life Span Development and Touch.
Categories of Touch.
Touch Norms and Communication.
What Does Touch Communicate?
Effects of Touch Deprivation.
9. Environment and Physical Surroundings.
Perceptual Characteristics of Environment.
Architecture and Environment.
Other Environmental Factors.
Importance of Scents.
Effects of the Use of Time.
11. Immediacy and Communication.
Outcomes of Immediacy.
Drawbacks of Immediacy.
12. Female-Male Nonverbal Communication.
Definition Issues: Sex and Gender.
Development of Nonverbal Behavior in Females and Males.
Distinctive and Similar Characteristics:
Liking and Courtship of the American Female and Male.
Advantages of Immediacy.
Disadvantages of Immediacy.
The Androgynous Person.
13. Supervisor and Employee Relationship
Role of Nonverbal Messages.
Conclusions about Supervisor-Employee Relationships.
Immediacy in the Workplace.
14. Teacher-Student Nonverbal Relationships.
Role of Nonverbal Communication.
Outcomes of Teacher Immediacy.
15. Intercultural Relationships.
Defining Intercultural Communication.
Goals to Seek.