9781466572997

The Objective is Quality: An Introduction to Performance and Sustainability Management Systems

by ;
  • ISBN13:

    9781466572997

  • ISBN10:

    146657299X

  • Edition: 1st
  • Format: Hardcover
  • Copyright: 4/23/2013
  • Publisher: EFPL Press
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Supplemental Materials

What is included with this book?

  • The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
  • The eBook copy of this book is not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

Summary

This book offers a unique overview of Quality and its tools, thus filling an important gap in the quality-control literature. The emphasis is on the system approach and the stakes and the role of Quality in life and policies of an organization or company; the book also touches on how the world of Quality is spilling over onto other management systems, such as environmental protection, the sustainability of an organization and its social responsibility. It highlights the rise of American management methods and how they were boosted by contributions from the Japanese industrial organization.

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