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The Office Procedures and Technology,9781111574352
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The Office Procedures and Technology

by ; ;
Edition:
6th
ISBN13:

9781111574352

ISBN10:
1111574359
Media:
Hardcover
Pub. Date:
3/14/2012
Publisher(s):
Cengage Learning
List Price: $116.95

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This is the 6th edition with a publication date of 3/14/2012.
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Summary

THE OFFICE is a comprehensive text for courses in the high school office technology curriculum. The course name can be Office Procedures, Administrative Procedures, Business and Computer Technology, etc. The target market is high school student preparing for entry-level position in an office setting. The text focuses on the necessary skills that range from using email and the Internet to the use of integrated application and office suites. It covers the soft skills including customer satisfaction ethics, and telephone manners along with information systems and the global marketplace.


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