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What version or edition is this?
This is the 3rd edition with a publication date of 2/17/2011.
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- The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any CDs, lab manuals, study guides, etc.
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Created through a "student-tested, faculty-approved" review process with input from more than 150 students and faculty, OM3 provides a streamlined introduction to the core concepts, techniques, and applications of contemmporary operations management. This concise, engaging, and accessible text includes a full suite of integrated learning tools--including flashcards, cases, datasets, games, and quizzes--in a convenient and affordable package perfect for today's diverse learners. OM3 contains updated examples featuring companies students will know from the news, as well as videos for every chapter, new case studies, and end-of-chapter problems, with more new material available online. Five additional chapters are available on the website for instructors who want to go further into the quantitative aspects of operations management.
Table of Contents
|Good, Services, and Operations Management|
|Measuring Performance in Operations|
|Technology and Operations Management|
|Goods and Service Design|
|Process Selection, Design, and Analysis|
|Facility and Work Design|
|Supply Chain Design|
|Forecasting and Demand Planning|
|Operations Scheduling and Sequencing|
|Quality Control and SPC|
|Lean Operating Systems|
|Work Measurement, Learning Curves, and Standards|
|Modeling Using Linear Programming|
|Table of Contents provided by Publisher. All Rights Reserved.|