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Operations Managementpresents a broad introduction to the field of operations in a realistic and practical manner, while offering the largest and most diverse collection of problems on the market. Operations and Productivity; Operations Strategy in a Global Environment; Project Management; Forecasting; Design of Goods and Services; Managing Quality; Process Strategy; Location Strategies; Layout Strategies; Human Resources, Job Design, and Work Measurement; Supply Chain Management; Inventory Management; Aggregate Planning; Material Requirements Planning (MRP) and ERP; Short-Term Scheduling; Just-in-Time and Lean Operations; Maintenance and Reliability For anyone interested in operations management and gaining the fundamental working knowledge of a firm.
Table of Contents
PART I. Introduction to Operations Management Chapter 1. Operations and Productivity Chapter 2. Operations Strategy in a Global Environment Chapter 3. Project Management Chapter 4. Forecasting PART II. Designing Operations Chapter 5. Design of Goods and Services Chapter 6. Managing Quality Supplement 6. Statistical Process Control Chapter 7. Process Strategy Supplement 7. Capacity and Constraint Management Chapter 8. Location Strategies Chapter 9. Layout Strategies Chapter 10. Human Resources, Job Design, and Work Measurement PART III. Managing Operations Chapter 11. Supply Chain Management Supplement 11. Outsourcing as a Supply Chain Strategy Chapter 12. Inventory Management Chapter 13. Aggregate Planning Chapter 14. Material Requirements Planning (MRP) and ERP Chapter 15. Short-Term Scheduling Chapter 16. JIT and Lean Operations Chapter 17. Maintenance and Reliability PART IV. Quantitative Modules Module A. Decision-Making Tools Module B. Linear Programming Module C. Transportation Models Module D. Waiting-Line Models Module E. Learning Curves Module F. Simulation