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Operations Management,9780139050688

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Operations Management

by Heizer, Jay H.; Render, Barry; Heizer, Jay H. Production and Operations Management

Edition:

5th

ISBN13:

9780139050688

ISBN10:

013905068X

Format:

Hardcover

Pub. Date:

8/1/1998

Publisher(s):

Prentice Hall Direct

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Table of Contents

PART ONE INTRODUCTION

1

(74)

1. Operations and Productivity

1

(30)

2. Operations Strategy for Competitive Advantage

31

(22)

3. Operations in a Global Environment

53

(22)

PART TWO DESIGNING OPERATIONS

75

(338)

4. Managing Quality

75

(64)

Supplement 4: Statistical Process Control

107

(32)

5. Forecasting

139

(52)

6. Design of Goods and Services

191

(34)

7. Process Strategy and Capacity Planning

225

(64)

Supplement 7: State-of-the-Art Technology in Operations

271

(18)

8. Location Strategies

289

(30)

9. Layout Strategy

319

(44)

10. Human Resources and Job Design

363

(50)

Supplement 10: Work Measurement

391

(22)

PART THREE MANAGING OPERATIONS

413

(270)

11. Supply-Chain Management

413

(24)

12. Inventory Management

437

(64)

Supplement 12: Just-in-Time Systems

479

(22)

13. Aggregate Scheduling

501

(34)

14. Material Requirements Planning (MRP)

535

(42)

15. Short-Term Scheduling

577

(44)

16. Project Management

621

(42)

17. Maintenance and Reliability

663

(20)

PART FOUR QUANTITATIVE MODULES

683

A. Decision-Making Tools

683

(20)

B. Linear Programming

703

(36)

C. Transportation Models

739

(24)

D. Waiting-Line Models

763

(32)

E. Learning Curves

795

(16)

F. Simulation

811

Appendices

A1

Indices

I1

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