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Operations Management,9780072443905
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Operations Management

by
Edition:
7TH
ISBN13:

9780072443905

ISBN10:
0072443901
Pub. Date:
1/1/2002
Publisher(s):
MCG

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Summary

Operations Management, 7/e surveys the field of operations in both the services and manufacturing sectors. Provides enhanced coverage from the strategies of designing a product or service, through the processes and systems of making and delivering the product, and controlling the operations. All the standard topics are covered with concepts and supporting examples, problems, cases, and appropriate current news clips and readings. Stevenson highlights the very important role Operations plays in today's business world with concise coverage of concepts such as JIT, TQM, supply chain management with more thorough integration of services and increased use of real world examples. All basic quantitative techniques are presented, many in supplements that can be highlighted or bypassed depending on the course structure, and all are supported with step-by-step examples and solved problems, many including example solutions built into Excel spreadsheets. The text is the most widely adopted of any for the introductory course mainly due to the balanced coverage and clearly explained concepts.

Table of Contents

PART ONE Introduction
Introduction to Operations Management
3(34)
Competitiveness, Strategy, and Productivity
37(32)
PART TWO Forecasting
Forecasting
69(58)
PART THREE System Design
Product and Service Design
127(46)
Supplement to Chapter 4 Reliability
158(15)
Capacity Planning
173(44)
Supplement to Chapter 5 Decision Theory
196(21)
Process Selection and Facility Layout
217(90)
Supplement to Chapter 6 Linear Programming
274(33)
Design of Work Systems
307(48)
Supplement to Chapter 7 Learning Curves
342(13)
Location Planning and Analysis
355(38)
Supplement to Chapter 8 The Transportation Model
385(8)
PART FOUR Quality
Introduction to Quality
393(24)
Quality Control
417(52)
Supplement to Chapter 10 Acceptance Sampling
457(12)
TQM and Quality Tools
469(34)
PART FIVE Supply Chain Management
Supply Chain Management
503(38)
Supplement to Chapter 12 Purchasing and Supplier Management
527(14)
Inventory Management
541(62)
Aggregate Planning
603(36)
MRP and ERP
639(44)
Just-in-Time Systems
683(45)
Supplement to Chapter 16 Maintenance
719(9)
Scheduling
728(37)
PART SIX Project Management
Project Management
765(52)
PART SEVEN Waiting Lines and Simulation
Waiting Lines
817(36)
Supplement to Chapter 19 Simulation
853


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