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Table of Contents
Chapter 1: Using Operations to Compete
Chapter 2: Project Management
Part 2: Managing Processes
Chapter 3: Process Strategy
Chapter 4: Process Analysis
Chapter 5: Quality and Performance
Chapter 6: Capacity Planning
Chapter 7: Constraint Management
Chapter 8: Lean Systems
Part 3: Managing Supply Chains
Chapter 9: Supply Chain Inventory Management
Chapter 10: Supply Chain Design
Chapter 11: Supply Chain Location Decisions
Chapter 12: Supply Chain Integration
Chapter 13: Supply Chain Sustainability and Humanitarian Logistics
Chapter 14: Forecasting
Chapter 15: Operations Planning and Scheduling
Chapter 16: Resource Planning