Introduction | |
Operations and Productivity | |
Operations Strategy in a Global Environment | |
Project Management | |
Forecasting | |
Designing Operations | |
Design of Goods and Services | |
Managing Quality | |
Statistical Process Control | |
Process Strategy | |
Capacity Planning | |
Location Strategies | |
Layout Strategy | |
Human Resources and Job Design | |
Work Measurement | |
Managing Operations | |
Supply-Chain Management | |
E-Commerce and Operations Management | |
Inventory Management | |
Aggregate Planning | |
Material Requirements Planning (MRP) and ERP | |
Short-Term Scheduling | |
Just-in-Time and Lean Production Systems | |
Maintenance and Reliability | |
Quantitative Modules | |
Decision-Making Tools | |
Linear Programming | |
Transportation Models | |
Waiting-Line Models | |
Learning Curves | |
Simulation | |
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