Operations Strategy

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  • Edition: 4th
  • Format: Paperback
  • Copyright: 6/4/2015
  • Publisher: Pearson

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Supplemental Materials

What is included with this book?

  • The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
  • The Used and Rental copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.


Ideal for Advanced Undergraduate and Postgraduate students, this book builds on concepts from Strategic Management, Operations Management, Marketing and HRM to give students a comprehensive understanding of Operations Strategy.



  • Comprehensive and accessible with authoritative authorship and an excellent blend of theory and practice
  • A European context
  • Engaging case studies

New to this edition


·    An approach that highlights some of the developments in operations strategy, especially how its concepts are having wider application.

·    Many new and updated examples, which cover the topical issues in operations strategy. Two thirds of the examples used are new or updated for to this edition.

·    The inclusion of some new material relating to such issues as the links between operations management and strategy, triadic supply relationships, knowledge management, and organizational ambidexterity.

·    New longer cases, but retaining those that proved popular from the previous edition. These cases can still be used form the basis of a whole course in operations strategy.

Table of Contents

Chapter 1:   Operations strategy – developing resources and processes for strategic impact

Chapter 2:   Operations performance

Chapter 3:   Substitutes for strategy

Chapter 4:   Capacity strategy

Chapter 5:   Purchasing and supply strategy

Chapter 6:   Process technology strategy

Chapter 7:   Improvement strategy

Chapter 8:   Product and service development and organization

Chapter 9:   The process of operations strategy – Formulation and implementation

Chapter 10:    The process of operations strategy – Monitoring and control

Case studies

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