Organization Development : The Process of Leading Organizational Change

by Donald L. Anderson

• ISBN13: 9781412950794
• ISBN10: 1412950791
• Format: Paperback
• Copyright: 2009-01-13
• Publisher: SAGE PUBLICATIONS

Summary

Organizational Development covers the latest research in organizational development interventions and the consulting process. It differs from current texts available by including more case studies and exercises for students to use in applying theoretical material to practical situtuations. This additional material makes the text more relevent and offers instructors the ability to use one volume instead of placing materials on reserve or asking students to purchase multiple texts.

Table of Contents

What is Organization Development?

Introduction

Organization Development Defined

Change is a Constant Pressure

What Organization Development Looks Like

What Organization Development is Not

Who This Book is For

Overview of the Book

Analyzing Case Studies

Summary

History Of Organization Development

Introduction

Laboratory Training and T-Groups

Action Research and Survey Feedback

Management Practices

Quality and Employee Involvement

Organizational Culture

Change Management, Strategic Change, and Reengineering

Organizational Learning

Organizational Effectiveness and Employee Engagement

Summary

For Further Reading

Core Values and Ethics of Organization Development

Introduction

Defining Values

Why are Values Important to the Organization Development Practitioner?

Core Values of Organization Development

Changes to Organization Development Values Over Time and the Values Debate

Challenges to Holding Organization Development Values

Statement of Organization Development Ethics

Summary

Appendix

Analyzing Opportunities for Organization Development Work at Northern County Legal Services

Foundations of Organizational Change

Introduction

Levels and Characteristics of Organizational Change

Models of Organizational Change: Systems Theory and Social Construction Approaches

Organizations as Systems

Models of Organizational Change Consistent With a Systems Theory Approach

Organizations As Socially Constructed

Summary

For Further Reading

The Organization Development Practitioner and the Consulting Process

Introduction

The Consulting Relationship and Types of Consulting

The Organization Development Consulting Model

Organization Development Practitioners: Who Are They, and Where Do They Work?

The Organization Development Consulting Profession

The Organization Development Consulting Process & Action Research

Summary

For Further Reading

Entry and Contracting

Introduction

Entry

Contracting

Summary

For Further Reading

Data Gathering

Introduction

The Importance of Data Gathering

Presenting Problems and Underlying Problems

Data Gathering Process

Data Gathering Methods

Creating a Data Gathering Strategy and Proposing an Approach

Ethical Issues With Data Gathering

Summary

For Further Reading

Proposing a Data Gathering Strategy At Aerotech, Inc.

Diagnosis and Feedback

Introduction

Diagnosis: Discovery, Assessment, Analysis, and Interpretation

Finding Patterns by Analyzing Data

Selecting And Prioritizing Themes

Feedback

Recognizing Resistance

Ethical Issues With Diagnosis and Giving Feedback

Summary

For Further Reading

Sorting Through The Data From Logan Elementary School

An Introduction to Interventions

Introduction

Interventions Defined

Why Interventions Fail

Considerations in Selecting The Right Intervention Strategy

Structuring and Planning Interventions For Success

The Change Agent's Role in the Intervention

Ethical Issues With Interventions

Overview of Intervention Techniques

Summary

For Further Reading

Individual Interventions

Introduction

Individual Change and Reactions to Change

Individual Instruments and Assessments

Coaching

Mentoring

360 Feedback

Career Planning and Development

Summary

For Further Reading

Reorganizing Human Resources At ASP Software

Team Interventions

Introduction

Defining Teams

What Makes a Successful Team

Special Types of Teams

Team Development

Teambuilding Interventions

Intergroup Interventions

Summary

For Further Reading

Solving Team Challenges at Docsystems Billing, Inc.

Whole Organization and Multiple Organization Interventions

Introduction

Characteristics of Contemporary Large Scale Interventions

Organizational Culture Assessment and Change

Organization Design and Structure

Directional Interventions

Quality And Productivity Interventions

Mergers & Acquisitions

Transorganization or Interorganization Development

Summary

For Further Reading

The Future of the Crossroads Center

Sustaining Change, Evaluating, and Ending an Engagement

Introduction

Sustaining Change After the Intervention

Evaluation

Ending An Engagement: Separation and Exit

Summary

For Further Reading

The Future Of Organization Development

Introduction

Increasing Complexity of Change

Globalization

Changing Workforce Demographics

Changing Nature of Work

The Current State of Organization Development: Strengths, Weaknesses, and Opportunities

Summary

For Further Reading

References

Index

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