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Table of Contents
1 Introducing Organizational Behavior 3
part 2 Individual Behavior and Performance
2 Individual Differences, Values, and Diversity 25
3 Emotions, Attitudes, and Job Satisfaction 53
4 Perception, Attribution, and Learning 75
5 Motivation Theories 101
6 Motivation and Performance 121
part 3 Teams and Teamwork
7 Teams in Organizations 145
8 Teamwork and Team Performance 169
9 Decision Making and Creativity 195
10 Conflict and Negotiation 219
part 4 Influence Processes and Leadership
11 Communication and Collaboration 241
12 Power and Politics 263
13 Leadership Essentials 291
14 Leadership Challenges and Organizational Change 319
part 5 Organizational Context
15 Organizational Culture and Innovation 347
16 Organizational Goals and Structures 373
17 Strategy, Technology, and Organizational Design 399
OB Skills Workbook
Learning Style Inventory W-9
Student Leadership Practices Inventory W-13
Self-Assessment Portfolio W-33
Team and Experiential Exercises W-55
Cases for Critical Thinking W-99
OB Module Online
Research Methods in OB