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Table of Contents
Chapter 1 Introduction to the Field of Organizational Behavior
PART 2 Individual Behavior and Processes
Chapter 2 Individual Behavior, Personality, and Values
Chapter 3 Perception and Learning in Organizations
Chapter 4 Workplace Emotions, Attitudes, and Stress
Chapter 5 Foundations of Employee Motivation
Chapter 6 Applied Performance Practices
Chapter 7 Decision Making and Creativity
PART 3 Team Processes
Chapter 8 Team Dynamics
Chapter 9 Communicating in Teams and Organizations
Chapter 10 Power and Influence in the Workplace
Chapter 11 Conflict and Negotiation in the Workplace
Chapter 12 Leadership in Organizational Settings
PART 4 Organizational Processes
Chapter 13 Organizational Structure
Chapter 14 Organizational Culture
Chapter 15 Organizational Change
Case 1: A Mir Kiss?
Case 2: Arctic Mining Consultants
Case 3: Big Screen’s Big Failure
Case 4: Bridging the Two Worlds—The Organizational Dilemma
Case 5: Fran Hayden Joins Dairy Engineering
Case 6: From Lippert-Johanson Incorporated to Fenway Waste Management
Case 7: Glengarry Regional Medical Center
Case 8: High Noon at Alpha Mills
Case 9: Keeping Suzanne Chalmers
Case 10: Northwest Canadian Forest Products Limited
Case 11: Perfect Pizzeria
Case 12: Simmons Laboratories
Theory Building and Systematic Research Methods
Scoring Keys for Self-Assessment Activities