Organizational Behavior

by McShane, Steven; Von Glinow, Mary

• ISBN13: 9780078112645
• ISBN10: 0078112648
• Edition: 6th
• Format: Hardcover
• Copyright: 2012-01-13
• Publisher: McGraw-Hill/Irwin

Summary

Delivering what we've come to expect from this author team, McShane/Von Glinow 6e helps everyone make sense of OB, and provides the conceptual tools to work more effectively in the workplace. In their new Sixth Edition, McShane and Von Glinow continue the trailblazing innovations that made previous editions of Organizational Behaviorrecognized and adopted by the new generation of organizational behavior (OB) instructors. The McShane and Von Glinow text is acclaimed for: Readability, presentation of current knowledge Linking OB concepts and theories with reality Strong International/Global orientation Contemporary Theory Foundation (without the jargon) Active Learning and Critical Thinking Support Textbook's philosophy-OB knowledge is for everyone, not just traditional managers. Organizational Behavior, Sixth Edition is written in the context of these emerging workplace realities. This edition explains how emotions are the foundation of employee motivation, attitudes, and decisions; how social networks generate power and shape communication patterns; how self-concept influences individual behavior, team cohesion, and leadership; and how adopting a global mindset has become an important employee characteristic in this increasingly interconnected world. This book also presents the reality that organizational behavior is not just for managers; it is relevant and valuable to anyone who works in and around organizations.

Table of Contents

PART 1 Introduction
Chapter 1 Introduction to the Field of Organizational Behavior

PART 2 Individual Behavior and Processes
Chapter 2 Individual Behavior, Personality, and Values
Chapter 3 Perception and Learning in Organizations
Chapter 4 Workplace Emotions, Attitudes, and Stress
Chapter 5 Foundations of Employee Motivation
Chapter 6 Applied Performance Practices
Chapter 7 Decision Making and Creativity

PART 3 Team Processes
Chapter 8 Team Dynamics
Chapter 9 Communicating in Teams and Organizations
Chapter 10 Power and Influence in the Workplace
Chapter 11 Conflict and Negotiation in the Workplace
Chapter 12 Leadership in Organizational Settings

PART 4 Organizational Processes
Chapter 13 Organizational Structure
Chapter 14 Organizational Culture
Chapter 15 Organizational Change

Additional Cases
Case 1: A Mir Kiss?
Case 2: Arctic Mining Consultants
Case 3: Big Screen’s Big Failure
Case 4: Bridging the Two Worlds—The Organizational Dilemma
Case 5: Fran Hayden Joins Dairy Engineering
Case 6: From Lippert-Johanson Incorporated to Fenway Waste Management
Case 7: Glengarry Regional Medical Center
Case 8: High Noon at Alpha Mills
Case 9: Keeping Suzanne Chalmers
Case 10: Northwest Canadian Forest Products Limited
Case 11: Perfect Pizzeria
Case 12: Simmons Laboratories

Appendix A
Theory Building and Systematic Research Methods
Appendix B
Scoring Keys for Self-Assessment Activities