9780763763831

Organizational Behavior in Health Care

by
  • ISBN13:

    9780763763831

  • ISBN10:

    0763763837

  • Edition: 2nd
  • Format: Paperback
  • Copyright: 12/23/2009
  • Publisher: Jones & Bartlett Learning

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Summary

Sample chapters are now available!Organizational Behavior in Health Carewas written to assist those who are on the frontline of the industry everyday-healthcare managers who must motivate and lead very diverse populations in a constantly changing environment.Designed for graduate-level study, this book introduces the reader To The behavioral science literature relevant To The study of individual and group behavior, specifically in healthcare organizational settings. Using an applied focus, it provides a clear and concise overview of the essential topics in organizational behavior from the healthcare managerrs"s perspective.Organizational Behavior in Health Careexamines the many aspects of organizational behavior, such as individualsrs" perceptions and attitudes, diversity, communication, motivation, leadership, power, stress, conflict management, negotiation models, group dynamics, team building, and managing organizational change. Each chapter contains learning objectives, summaries, case studies or other types of activities, such as, self-assessment exercises or evaluation.New To The Second Edition:NEW research regarding diversity in healthcare was added to Chapter 2. NEW chapter: "Attribution Theory and Motivation" provides the reader with a better understanding of the highly cognitive and psychological mechanisms that influence motivation levels.The three chapters on Leadership were updated and expanded.Chapter 13 was divided into two NEW chapters for easier reading "Decision Making" and "Conflict Management and Negotiation Skills."Chapter 19 was revised.New case studies and examples were added throughout the book.

Table of Contents

Prefacep. vii
Contributorsp. ix
About the Authorp. xi
Introductionp. 1
Overview and History of Organizational Behaviorp. 3
Diversity in Health Carep. 15
Attitudes and Perceptionsp. 41
Workplace Communicationp. 71
Understanding Individual Behaviorsp. 103
Content Theories of Motivationp. 105
Process Theories of Motivationp. 129
Attribution Theory and Motivationp. 147
Leadershipp. 165
Power and Influencep. 167
Trait and Behavioral Theories of Leadershipp. 177
Contingency Theories of Leadershipp. 191
Contemporary Leadership Theoriesp. 209
Intrapersonal And Interpersonal Issuesp. 231
Stress in the Workplace and Stress Managementp. 233
Decision Makingp. 269
Conflict Management and Negotiation Skillsp. 285
Groups and Teamsp. 307
Overview of Group Dynamicsp. 309
Groupsp. 327
Teams and Team Buildingp. 341
Managing Organizational Changep. 357
Organization Developmentp. 359
Resistance to Change and Change Managementp. 373
Indexp. 399
Table of Contents provided by Ingram. All Rights Reserved.

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