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Table of Contents
Chapter 1. Setting the Global Stage
Chapter 2. The Psychological Contract and Commitment
Chapter 3. Theories of Managing People
Chapter 4. Individual and Organizational Learning
Chapter 5. Decoding Human Behavior
Chapter 6. Individual and Organizational Motivation
Chapter 7. Ethics and Values
Chapter 8. Personal Growth and Work Stress
PART 2: Creating Effective Work Groups
Chapter 9. Interpersonal Communication
Chapter 10. Perception and Attribution
Chapter 11. Group Dynamics and Work Teams
Chapter 12. Problem Solving
Chapter 13. Creativity
Chapter 14. Conflict and Negotiation
Chapter 15. Managing Diversity
PART 3: Leadership and Management
Chapter 16. Leadership
Chapter 17. Organizational Culture
Chapter 18. Decision Making
Chapter 19. Power and Influence
Chapter 20. Empowerment and Coaching
Chapter 21. Performance Management
Chapter 22. Organization Design
Chapter 23. Managing Change