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Organizational Behaviour affects all of us, every single day. But do your students struggle to see the subject's relevance? Do they have difficulty going beyond its most commonplace theories? Do they wonder how it will help them in their future career? Then take a step into the lobby of Junction Hotel! We follow the experiences of its managers and employees as a new consortium tries to rebuild the success of a once-great establishment that has fallen on hard times. This fictional running case study helps students see how theory translates into practice in a familiar setting. For example, what kind of leadership styles do the new management team use? Are personality tests any use for hiring new staff for the gym? How do the staff on the receiving end of various management techniques feel and react? Follow the management dilemmas faced, and the techniques employed with varying rates of success, by a wide range of characters. The running case is interwoven throughout the book, encouraging students to make links between the different topic areas and gain a holistic view of Organizational Behaviour. The book covers all the core topics found on undergraduate modules, while also going a step further to consider alternative approaches and compare them with mainstream theories. Students are encouraged to develop a critical mindset and think about the context of the theories they come across and the values embedded within them. A wealth of real-life case studies, including from the public and not-for-profit sectors, bring the subject to life. Innovative on-page features link study and employability skills to the topics so students can apply theories from the book directly to their own lives and future careers. Interviews with students, employees and business leaders (including Stephen Hester of the Royal Bank of Scotland, and Joe Greenwell of Ford in Britain) are included online, and show just how relevant Organizational Behaviour is to people's everyday lives. A unique, lively package makes this core reading for all business students taking an introductory module in Organizational Behaviour. An Online Resource Centre accompanies the textbook and includes: For students: Video and audio clips of students, employees and business leaders discussing their experiences of work. Extra material for each chapter providing more detailed explanations of the key theories. Additional questions and exercises. Flashcard glossary. Web links. For registered adopters: Session plans for seminars, which include both real-life case material and extension material from the running case in the book. Fully integrated and customisable PowerPoint slides. Additional exercises and self-marking questions. Author blog for up-to-date news stories on relevant topics, thoroughly integrated into the textbook, regularly providing you with fresh and newsworthy teaching materials which will really engage students' attention.
Table of Contents
1. Introducing Organizational Behaviour: Transitions and New Beginnings Part One: The Rational Organization 2. Rational Organizational Design and Bureaucracy: Everything in its Right Place 3. Rational Work Design: Cutting Costs, Increasing Control 4. Rationalization in Contemporary Organizations: Our Lives in Boxes Part Two: Managing Groups and Teams 5. Discovering the Social Organization: The Hawthorne Studies 6. Teams and Groups: From Managing the Individual to Managing the Collective 7. Organizational Culture: The Hidden Side of the Organization Part Three: Managing the Individual 8. Personality and Individual differences: A Measurable Phenomenon? 9. Motivation and Meaning: More than Maslow 10. Knowledge and Learning: Developing the Individual, Developing the Organization Part Four: Managing the Organization 11. Changing the Organization: Planning and Emergence 12. Leadership: Who's at the Top? 13. Power and Politics: The Murky World of Organizational Life Part Five: Contemporary Trends 14. Information, Communication and Technology: Organizations in the Internet Era 15. The Service and Leisure Economies: Organizations as an Experience, Work as a Performance 16. Globalization: Managing Between the Global and the Local 17. Corporate Social Responsibility: Can Businesses Act Sustainability, Ethically and Responsibly? 18. Conclusion: Fond Farewells