Organizational Psychology: A Scientist-Practitioner Approach, 2nd Edition

by Steve M. Jex (Bowling Green State University, Bowling Green, OH ); Thomas W. Britt (Clemson University, Clemson, SC )

• ISBN13: 9780470109762
• ISBN10: 0470109769
• Edition: 2nd
• Format: Hardcover
• Copyright: 2008-02-01
• Publisher: Wiley

Summary

Thorough and up-to-date coverage of both the science and practice of organizational psychology This Second Edition reflects the latest developments and research in the field using a scientist-practitioner model that expertly integrates multicultural and international issues as it addresses the most current knowledge and topics in the practice of organizational psychology. Beginning with a foundation of research methodology, this text examines the behavior of individuals in organizational settings and shows readers how psychological models can be used to improve employee morale, productivity, and quality of service. Written in an accessible style that brings the material to life, author Steve Jex and new coauthor Thomas Britt use their experiences as consultants and educators to bring new features to the Second Edition, including: * Updated chapters, particularly those on job attitudes, teams, and leadership * New "People Behind the Research" and "Illuminating Examples" boxes * New coverage of workplace stress, teams, and multicultural socialization * More material on personal difference, personality, and considerations of diversity * Extended coverage of financial incentives and executive compensation * Using descriptive cases to illustrate workplace issues, Organizational Psychology, Second Edition thoroughly addresses the major motivational theories in organizational psychology and the mechanisms that organizations use to influence employees' behavior.

Author Biography

Steve M. Jex, PhD, is a well-known researcher in workplace stress and consults for many organizations, including the United States Army. He teaches and directs graduate students at Bowling Green State University.

Thomas W. Britt, PhD, is a social psychologist specializing in work and family. He brings that expertise as well as his teaching experience with undergraduates to this new edition of Organizational Psychology. He teaches and directs graduate students at Clemson University.

Table of Contents

Preface	p. xi
Introduction to Organizational Psychology	p. 1
What Is Organizational Psychology?	p. 2
Organizational Psychology in Context	p. 3
The Scientist-Practitioner Approach	p. 5
Historical Influences in Organizational Psychology	p. 9
The Chapter Sequence	p. 17
Chapter Summary	p. 18
Suggested Additional Readings	p. 20
Research Methods and Statistics	p. 21
Methods of Data Collection	p. 22
Special Issues in Data Collection	p. 34
Statistical Methods in Organizational Psychology	p. 41
Special Issues in Statistical Analysis	p. 48
Chapter Summary	p. 55
Suggested Additional Readings	p. 57
Attraction and Socialization	p. 59
The Recruitment Process: An Organizational Perspective	p. 60
The Recruitment Process: The Applicant's Perspective	p. 63
Organizational Socialization	p. 67
The Impact of Diversity on Organizational Socialization	p. 90
Chapter Summary	p. 92
Suggested Additional Readings	p. 94
Productive Behavior in Organizations	p. 95
Defining Productive Behavior	p. 96
Job Performance	p. 96
Measurement of Job Performance	p. 103
Determinants of Job Performance	p. 109
Organizational Citizenship Behavior	p. 116
Innovation in Organizations	p. 122
Chapter Summary	p. 128
Suggested Additional Readings	p. 130
Job Satisfaction and Organizational Commitment	p. 131
Job Satisfaction	p. 131
Organizational Commitment	p. 152
Chapter Summary	p. 163
Suggested Additional Readings	p. 165
Counterproductive Behavior in Organizations	p. 167
Defining Counterproductive Behavior	p. 167
Ineffective Job Performance	p. 169
Employee Absenteeism	p. 175
Employee Turnover	p. 179
Less Common Forms of Counterproductive Behavior	p. 186
Chapter Summary	p. 195
Suggested Additional Readings	p. 197
Occupational Stress and Employee Health	p. 199
A Brief History	p. 200
Approaches and Terminology	p. 201
Occupational Stress Terminology	p. 202
Occupational Stress Models	p. 205
Workplace Stressors	p. 210
Reducing the Impact of Workplace Stressors	p. 221
Cross-Cultural Occupational Stress Research	p. 226
Generalizability	p. 226
Stressors Experienced	p. 227
Coping with Stress	p. 228
Chapter Summary	p. 229
Suggested Additional Readings	p. 229
Theories of Motivation	p. 233
Defining Motivation and Theoretical Approaches	p. 234
Need-Based Theories of Motivation	p. 235
Cognitive Process Theories of Motivation	p. 239
The Behavioral Approach to Motivation	p. 250
Self-Determination Theory	p. 254
Job-Based Theories of Motivation	p. 256
The Practical Value of Motivation Theories	p. 264
Chapter Summary	p. 265
Suggested Additional Readings	p. 267
Organizational Applications of Motivation Theory	p. 269
Some Basic Assumptions	p. 269
Behaviors Organizations Attempt to Influence	p. 270
Organizational Reward Systems	p. 272
Motivation through the Design of Work	p. 287
Organizational Disciplinary Procedures	p. 298
Chapter Summary	p. 300
Suggested Additional Readings	p. 302
Leadership and Influence Processes	p. 303
Defining Leadership	p. 303
General Approaches to Leadership	p. 306
Modern Theories of Leadership	p. 311
Power and Influence in Organizations	p. 326
Chapter Summary	p. 335
Suggested Additional Readings	p. 338
Group Dynamics and Behavior	p. 339
Why Do People Join Groups?	p. 340
Defining Characteristics of Groups	p. 341
Group Structure	p. 343
Stages of Group Development	p. 349
Intergroup Dynamics and Behavior	p. 355
Types of Intergroup Interactions	p. 355
Predictors of Intergroup Interaction Patterns	p. 358
Intergroup Conflict	p. 362
Improving the Quality of Intergroup Relations	p. 366
Chapter Summary	p. 371
Suggested Additional Readings	p. 373
Team Effectiveness	p. 375
Defining Team Effectiveness	p. 376
Models of Team Effectiveness	p. 378
Determinants of Team Effectiveness	p. 389
Behavioral Processes	p. 396
Enhancing the Effectiveness of Teams	p. 402
The Future of Teams in Organizations	p. 406
Chapter Summary	p. 407
Suggested Additional Readings	p. 409
Organizational Theory and Design	p. 411
What Is an Organizational Theory?	p. 412
Major Organizational Theories	p. 414
Determinants of Organizational Design	p. 421
Recent Innovations in Organizational Design	p. 432
Research on Organizational Design	p. 436
The Future of Organizational Design	p. 437
Chapter Summary	p. 438
Suggested Additional Readings	p. 440
Organizational Culture	p. 441
Defining Organizational Culture	p. 442
Models of Organizational Culture	p. 446
Manifestations of Organizational Culture	p. 447
The Development of Organizational Culture	p. 454
Measuring Organizational Culture	p. 456
Changing Organizational Culture	p. 458
The Impact of Organizational Culture	p. 464
Chapter Summary	p. 468
Suggested Additional Readings	p. 470
Organizational Change and Development	p. 473
What Is Organizational Development and Why Is It Used?	p. 473
A Brief History of Organizational Development	p. 475
The Theory Base of Organizational Development	p. 477
Organizational-Change Interventions	p. 486
Conditions Necessary for Successful Organizational Change	p. 497
Evaluation of Organizational-Development Programs	p. 502
Special Issues in Client-Consultant Relationships	p. 508
Chapter Summary	p. 511
Suggested Additional Readings	p. 513
References	p. 515
Author Index	p. 587
Subject Index	p. 611
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