9780132556385

Performance Management

by
  • ISBN13:

    9780132556385

  • ISBN10:

    0132556383

  • Edition: 3rd
  • Format: Hardcover
  • Copyright: 1/10/2012
  • Publisher: Pearson

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Summary

Performance Managementis the first text to emphasize that the key competitive advantage in today's globalized world lies, not in technology and products, but in its PEOPLE.

Table of Contents

PART I: STRATEGIC AND GENERAL CONSIDERATIONS   

Chapter 1: Performance Management and Reward Systems in Context   

Chapter 2: Performance Management Process   

Chapter 3: Performance Management and Strategic Planning   

PART II: SYSTEM IMPLEMENTATION   

Chapter 4: Defining Performance and Choosing a Measurement Approach   

Chapter 5: Measuring Results and Behaviors   

Chapter 6: Gathering Performance Information   

Chapter 7: Implementing a Performance Management System   

PART III: EMPLOYEE DEVELOPMENT   

Chapter 8: Performance Management and Employee Development   

Chapter 9: Performance Management Skills   

PART IV: REWARD SYSTEMS, LEGAL ISSUES, AND TEAM PERFORM-ANCE MANAGEMENT   

Chapter 10: Reward Systems and Legal Issues   

Chapter 11: Managing Team Performance   

Rewards Program

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