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About the Educational Institute
We Train The Best!
The American Hotel and Lodging Educational Institute (AHLEI) is the premier source for delivering quality hospitality education, training and professional certification that serves the needs of hospitality schools and industries worldwide.
Professional certification from the AHLEI is the ultimate distinction of professional excellence for the hospitality industry. It certifies and validates competencies in conjunction with academia and industry experts for over 35 positions in the hospitality industry; designations from front-line to general manager, including the prestigious CHA - the Certified Hotel Administrator.
Table of Contents
The Challenge of Food and Beverage Operations
The Control Function
Determining Food and Beverage Standards
Operations Budgeting and Cost-Volume-Profit Analysis
The Menu: The Foundation for Control
Purchasing and Receiving Controls
Storing and Issuing Controls
Production and Serving Controls
Calculating Actual Food and Beverage Costs
Control Analysis, Corrective Action, and Evaluation
Preventing Theft of Revenue
Labor Cost Control
Implementing Labor Cost Controls