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9781567932393

The Power of Clinical and Financial Metrics: Achieving Success in Your Hospital

by
  • ISBN13:

    9781567932393

  • ISBN10:

    1567932398

  • Format: Nonspecific Binding
  • Copyright: 2005-03-01
  • Publisher: HEALTH ADMINISTRATION PRESS

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Table of Contents

Acknowledgments xi
Introduction xiii
Basic Tenets of the Information-Driven Hospital
1(22)
What Is the Information-Driven Hospital?
4(1)
Basic Management Process and Its Application
5(3)
The Importance of Metrics
8(1)
Financial Metrics: II Key Success Factors
9(10)
Practical Tips
19(1)
Appendix I.I
20(2)
Appendix I.2
22(1)
Presenting Metrics to Produce the Greatest Operational Impact
23(26)
The Ten Elements of Good Reporting
25(6)
Reports: The Good, the Bad, the Ugly
31(17)
Practical Tips
48(1)
Adopting Benchmarking and Best Practices to Achieve Superior Results
49(26)
Definitions
50(2)
History
52(1)
Best Practices in the Healthcare Industry
53(9)
Best Practice Case Study: SSM Health Care
62(12)
Practical Tips
74(1)
Establishing the Use of Balanced Scorecards to Improve Goal Setting and Monitoring
75(24)
What Is the Balanced Scorecard?
76(3)
Balanced Scorecards in Healthcare
79(6)
Balanced Scorecard Case Study 1: Bridgeport Hospital
85(9)
Balanced Scorecard Case Study 2: Lake Regional
94(3)
Practical Tips
97(2)
The Emerging Role of Six Sigma and Its Metrics Application
99(18)
What Is Six Sigma?
100(2)
The Six Sigma Process
102(1)
Six Sigma Terms and Tools
102(1)
Six Sigma and the Balanced Scorecard
103(1)
Six Sigma in Healthcare
103(2)
Six Sigma Case Study: Commonwealth Health Corporation
105(10)
Practical Tips
115(2)
Additional Clinical Metrics That Make an Impact on Operational Results
117(14)
The Joint Commission's Metrics Initiative
119(4)
Clinical Metrics Case Study: SSM Health Care
123(2)
The Future of Clinical Metrics
125(5)
Practical Tips
130(1)
Using Pay-for-Performance Models to Ensure Successful Action-Plan Implementation
131(18)
What Is Pay for Performance?
133(1)
Pay-for-Performance Case Study 1: Sherman Hospital
134(5)
Pay-for-Performance Case Study 2: Centegra Health System
139(5)
Practical Tips
144(1)
Appendix 7.1
145(4)
About the Author 149

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