What is included with this book?
With 28 new chapters, the third edition of The Practice of System and Network Administration innovates yet again! Revised with thousands of updates and clarifications based on reader feedback, this new edition also incorporates DevOps strategies even for non-DevOps environments.
Whether you use Linux, Unix, or Windows, this new edition describes the essential practices previously handed down only from mentor to protégé. This wonderfully lucid, often funny cornucopia of information introduces beginners to advanced frameworks valuable for their entire career, yet is structured to help even experts through difficult projects.
Other books tell you what commands to type. This book teaches you the cross-platform strategies that are timeless!
Have you ever had any of these problems?
No vague “management speak” or empty platitudes. This comprehensive guide provides real solutions that prevent these problems and more!
Thomas A. Limoncelli is an internationally recognized author, speaker, and system administrator with more than twenty years of experience at companies like Google, Bell Labs, and StackOverflow.com.
Christina J. Hogan has more than twenty years of experience in system administration and network engineering, from Silicon Valley to Italy and Switzerland. She has a master’s degree in computer science, a doctorate in aeronautical engineering, and has been part of a Formula 1 racing team.
Strata R. Chalup has more than twenty-five years of experience in Silicon Valley, focusing on IT strategy, best-practices, and scalable infrastructures at firms that include Apple, Sun, Cisco, McAfee, and Palm.
About the Authors
Part I: Getting Started
1. What to Do When
2. Climb out of the Hole
Part II: Foundation Elements
6. Data Centers
10. Disaster Recovery and Data Integrity
11. Security Policy
14. Customer Care
Part III: Change Processes
16. Fixing Things Once
17. Change Management
18. Server Upgrades
19. Service Conversions
20. Maintenance Windows
21. Centralization and Decentralization
Part IV: Providing Services
22. Service Monitoring
23. Email Service
24. Print Service
25. Data Storage
26. Backup and Restore
27. Remote Access Service
28. Software Depot Service
29. Web Services
Part V: Management Practices
30. Organizational Structures
31. Perception and Visibility
32. Being Happy
33. A Guide for Technical Managers
34. A Guide for Nontechnical Managers
35. Hiring System Administrators
36. Firing System Administrators
Appendix A. The Many Roles of a System Administrator
Appendix B. Acronyms