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| Acknowledgements | p. viii |
| Foreword | p. ix |
| Introduction | p. xi |
| Prelude | |
| Roots | p. 1 |
| Foundation Technologies, Electrophotography and the Long, Lonely Road of Chester Carlson | |
| Overture | p. 17 |
| The Technologies | p. 17 |
| How Far Have We Come? | p. 65 |
| Speed, Specsmanship, and Money, plus a "Then and Now" Gallery | |
| The Industry | p. 73 |
| The Numbers Game, WW Growth | |
| Industry Structure | |
| Industry Maturity, Global Shift | |
| Intermission: Records | p. 90 |
| The Decades | |
| The Fifties | p. 95 |
| The Setting | |
| Defining Company--IBM | |
| Non-Impact Printing | |
| The Sixties | p. 107 |
| The Setting | |
| General Electric Breaks New Ground | |
| Non-Impact Printers | |
| Defining Company--Dataproducts Oral History: Irwin Tomash | |
| The Seventies | p. 129 |
| The Setting | |
| Defining Company--Centronics | |
| Oral History: Robert Howard | |
| Defining Company--Printronx | |
| Oral History: Robert Kleist | |
| Non-Impact Emerges at the High End | |
| Xerox, IBM and Siemens/Oce | |
| Other Non-Impact Printing Developments | |
| The Decade of the Daisywheel | |
| Globalization and the Okidata Story | |
| The Eighties | p. 159 |
| The Setting | |
| PDLs, Adobe, and John Warnock | |
| Defining Company--Hewlett-Packard | |
| Oral History: Dick Hackborn | |
| Oral History: Jim Hall on the Canon courtship and the birth of the LaserJet | |
| Other Non-Impact Developments | |
| Matrix Printing: Change or Die | |
| The Nineties | p. 183 |
| The Setting | |
| Xerox Corporation Grapples with Change, Fields a Winner | |
| Oral History: Chip Holt, "Father" of the DocuTech | |
| Production Printing and Digital Presses | |
| Printers to the People | |
| Industrial Design | |
| Applications | |
| An Applications Gallery | |
| Coda | |
| Conclusions, the Next Decade, and Beyond | p. 215 |
| What it Takes to Win (or at Least Not Lose) | |
| The Next Decade and Beyond: A Virtual Forum | |
| Reality, Supply, Demand | |
| Glossary | p. 235 |
| Bibliography | p. 241 |
| Index | p. 247 |
| Publisher/Contributor Information | p. 253 |
| Table of Contents provided by Syndetics. All Rights Reserved. |
