9780333960936

Producing Welfare : A Modern Agenda

by
  • ISBN13:

    9780333960936

  • ISBN10:

    0333960939

  • Format: Paperback
  • Copyright: 2004-03-04
  • Publisher: Palgrave Macmillan

Note: Supplemental materials are not guaranteed with Rental or Used book purchases.

Purchase Benefits

  • Free Shipping On Orders Over $35!
    Your order must be $35 or more to qualify for free economy shipping. Bulk sales, PO's, Marketplace items, eBooks and apparel do not qualify for this offer.
  • Get Rewarded for Ordering Your Textbooks! Enroll Now
List Price: $43.00 Save up to $4.30
  • Rent Book $38.70
    Add to Cart Free Shipping

    TERM
    PRICE
    DUE

Supplemental Materials

What is included with this book?

  • The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
  • The Rental copy of this book is not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

Summary

This text is about the organisation and delivery of welfare services, a subject that is currently the focus of hot debate as successive governments seek to 'modernise' public services in response to recent social, economic and political change. Synthesising a wide-ranging set of arguments about welfare aims, processes of policy implementation and policy outcomes, the book offers a sustained and critical examination of significant aspects of the British Labour Government's strategy for social policy. Uniquely framed, Producing Welfare provides an in-depth and topical account of an important subject, challenging a number of dominant perspectives and subjecting the emergent features of a new welfare settlement to systematic analysis. It is an important text for students of social and public policy and politics at advanced undergraduate and postgraduate level as well as for professionals in the public services and policymakers. Book jacket.

Author Biography

Chris Miller is Principal Lecturer in Applied Social Studies, Faculty of Health and Social Care, University of West of England.

Table of Contents

Acknowledgements x
Introduction 1(208)
Book outline
8(2)
1 Organising and Delivering Welfare
10(19)
The means and ends of social welfare
11(2)
The organisation of the post-war welfare state
13(3)
Bureaucratic forms of organisation
16(4)
Public service professionalism
20(4)
The New Right and organisational reform
24(5)
2 Labour, Modernisation and the Third Way
29(20)
The vision
30(2)
A modernised public sector
32(1)
Looking to the future by learning from the past
33(2)
A new organisational framework
35(2)
Inclusion not equality
37(1)
Work glorious work
38(2)
Active but managed citizens?
40(1)
Socially responsible behaviour
41(3)
Capacity building
44(1)
Joined-up thinking
44(3)
Leadership development
47(2)
3 A Mixed Economy of Welfare: A Plurality of Providers and a Diversity of Service User Relationships
49(22)
A mixed economy or private market place?
51(2)
The place of the state
53(4)
Labour's restructuring of state and market
57(4)
The strength of public provision
61(1)
The blurring of boundaries
62(4)
The satisfaction of welfare needs
66(3)
Democratic debate
69(2)
4 The Changing Role of the Non-Profit Sector
71(15)
Defining the sector
71(3)
Key trends
74(2)
The impact on the sector
76(1)
Service delivery
77(2)
Working in partnership
79(4)
Professionalisation
83(2)
Unresolved issues
85(1)
5 Managing, Leading or Learning?
86(24)
From public administration to management
87(3)
Managerialism
90(5)
New Labour and managerialism
95(1)
The emergent focus on leadership
96(3)
Leadership and followership
99(6)
Organisational learning
105(5)
6 Producing Quality Services
110(22)
What is this thing called 'quality'?
111(4)
Quality, choice and market influences
115(5)
Labour and quality provision
120(3)
Audit and performance management
123(4)
A new professionalism
127(5)
7 Working Collaboratively, Working in Partnership
132(26)
The context
133(2)
Collaborative concepts in use
135(10)
The seductiveness of collaboration
145(5)
Dilemmas and challenges
150(8)
8 The Engagement of Service Users
158(30)
Users as the key to policy development
159(1)
What is the model?
160(2)
The emergence of the user voice
162(2)
What users have to offer
164(3)
Identifying the user and acknowledging difference
167(5)
Proxy users
172(2)
Papering over the complexities
174(1)
User organisations
175(2)
Three models of user involvement
177(7)
Agency dilemmas
184(4)
9 A Community Focused Approach
188(21)
Community as a focus for policy
190(1)
Community in policy and practice
191(3)
An ambiguous and contested concept
194(2)
Meanings of community
196(4)
The mobilisation of community
200(2)
A community focused approach for social welfare
202(7)
10 Capacity Building and Civic Engagement 209(21)
State and civil society
211(2)
Labour and responsible citizenship
213(1)
Strengthening communities
214(2)
Capacity building and community development
216(4)
Theorising citizen engagement
220(2)
Social capital
222(3)
Communitarianism
225(2)
Governance and local regime theory
227(1)
Managing participation
228(2)
References 230(24)
Index 254

Rewards Program

Write a Review