9780470900178

Productive Workplaces : Dignity, Meaning, and Community in the 21st Century

by
  • ISBN13:

    9780470900178

  • ISBN10:

    0470900172

  • Edition: 3rd
  • Format: Hardcover
  • Copyright: 1/11/2012
  • Publisher: Pfeiffer & Co

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Summary

This third edition of the classic resource, Productive Workplaces is smart, well-written and well-researched, thoughtful, somewhat provocative, and a one-of-a-kind review of the integration of economics, technology, and people. It covers such topics as: the work on self as integral to organizational change; the revision of Lewinian concepts for a new era; and the history behind "getting everybody improving whole systems" as a response to fast change and increasing diversity (not the same as using any particular method). The themes, case studies (many revisited), and models are as relevant as ever.

Table of Contents

Updates from the Field xxi Foreword by Billie Alban: The Existential Questionp. xxiii
Preface:Welcome to Productive Workplaces, 25th Anniversary Editionp. xxvii
Introduction: Getting the Most from Productive Workplacesp. xxxiii
Mythology and Managingp. 1
A Mythology of Organizational Changep. 3
How I Learned to Manage by Managingp. 15
Searching for Productive Workplacesp. 33
Scientific Management: A Tale of Two Taylorsp. 35
Taylor Invents a New Professionp. 59
Action Research: Lewin Revises Taylorismp. 79
Lewin's Legacy to Managementp. 97
The Transition to Experiential Learningp. 113
McGregor and the Roots of Organization Developmentp. 133
Theories X and Y for a New Generationp. 149
Emery and Trist Redefine the Workplacep. 167
Learning to Work in a New Paradigmp. 185
Learning from Experiencep. 203
Putting Action Research to Workp. 207
Rethinking Diagnosis and Actionp. 221
Food Services Turnover: Action Research and Human Resource Accountingp. 223
Chem Corp R&D: Managers Do Their Own Feedbackp. 230
Packaging Plant: Operators Meet Expert Analysisp. 235
Solcorp: Expertise Can't Fix the Old Paradigmp. 244
Managing and Consulting in Permanent White Waterp. 253
Involving Everyone to Improve the Wholep. 269
Medical School: Stakeholders Plan the Futurep. 270
Printing Inc.: Getting the Report Out of the Drawerp. 277
Revising Theories of What Worksp. 289
Making Systems Thinking Experientialp. 303
Integrating the Past into the Presentp. 317
21st Century Managing and Consultingp. 321
Changing Everything at Oncep. 343
Teamwork in a Fast-Changing Worldp. 375
Designing Work for Learning and Self-Controlp. 387
Future Search: The Whole System in the Roomp. 411
Cross-Cultural Future Searchingp. 427
Learning Then and Nowp. 443
Ten Cases Decades Later: What's Sustainable About "Change"?p. 445
Changing the World One Meeting at a Timep. 459
The Future Never Comes, It's Already Herep. 471
Referencesp. 483
Acknowledgmentsp. 501
About the Authorp. 505
Indexp. 507
Table of Contents provided by Publisher. All Rights Reserved.

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