The Professional Server A Training Manual

by ; ; ;
  • ISBN13:


  • ISBN10:


  • Edition: 2nd
  • Format: Paperback
  • Copyright: 1/3/2012
  • Publisher: Pearson

Note: Supplemental materials are not guaranteed with Rental or Used book purchases.

Purchase Benefits

  • Free Shipping On Orders Over $59!
    Your order must be $59 or more to qualify for free economy shipping. Bulk sales, PO's, Marketplace items, eBooks and apparel do not qualify for this offer.
  • Get Rewarded for Ordering Your Textbooks! Enroll Now
  • We Buy This Book Back!
    In-Store Credit: $6.30
    Check/Direct Deposit: $6.00
List Price: $105.20 Save up to $53.61
  • Rent Book $52.60
    Add to Cart Free Shipping


Supplemental Materials

What is included with this book?

  • The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
  • The Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.


Rev. ed. of: Service at its best / Ed Sanders, Paul Paz, Ron Wilkinson. 2002.

Table of Contents

1.   The Professional Server

2.   Professional Appearance

3.   Table Settings, Napkin Presentations, and Table Service

4.   Serving Food and Beverages

5.   Service Readiness

6.   Wine and Beverage Service

7.   Guest Communication

8.   The Technology of Service

9.   The Host

10. Banquets, Catering, and Buffet Service


Appendix A: Common Menu Terms


Appendix B: Wine Terminology: General, Sight, Smell, and Taste


Appendix C: Spirit Brands and Related Cocktails


Appendix D: Ales, Lagers, and Non-Alcoholic Beers



Rewards Program

Write a Review