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Psychology Applied to Work: An Introduction to Industrial and Organizational Psychology,9780534596316
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Psychology Applied to Work: An Introduction to Industrial and Organizational Psychology

by
Edition:
7th
ISBN13:

9780534596316

ISBN10:
0534596312
Media:
Hardcover
Pub. Date:
7/1/2002
Publisher(s):
WADSWORTH PUB CO INC
List Price: $102.95
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Summary

Published in its First Edition 20 years ago, PSYCHOLOGY APPLIED TO WORK is the long-time market leader in the field of I/O psychology and has become the definitive standard for textbooks in this field. A significant revision, the Seventh Edition continues the text's tradition of providing a highly readable and understandable framework for the teaching and learning of I/O psychology at the undergraduate level. Muchinsky's text is renowned for its balanced blend of science and practice, based on the most current knowledge in the field, citing more than 800 references, the majority of which were published in the last five years. Case studies, field notes, and examples based on actual organizations illustrate and bring to life the relevance of I/O psychology to students' daily lives. This new edition enables students to understand the social, cultural, and structural changes affecting the world of work as it applies to employees and employers.

Table of Contents

The Historical Background of I/O Psychology
1(20)
Industrial/Organizational Psychology
2(3)
Fields of I/O Psychology
4(1)
Licensing and Certification of Psychologists
5(1)
The History of I/O Psychology
6(12)
The Early Years (1900-1916)
7(3)
World War I (1917-1918)
10(1)
Between the Wars (1919-1940)
11(2)
World War II (1941-1945)
13(1)
Toward Specialization (1946-1963)
14(1)
The Modern Era (1964-Present)
15(2)
Overview
17(1)
Cross-Cultural I/O Psychology
18(1)
The Mandate of I/O Psychology
19(2)
Research Methods in I/O Psychology
21(33)
The Empirical Research Process
22(25)
Statement of the Problem
23(1)
Design of the Research Study
24(1)
Primary Research Methods
25(4)
Secondary Research Methods
29(2)
Qualitative Research
31(1)
Measurement of Variables
32(2)
Analysis of Data
34(11)
Conclusions from Research
45(2)
Field Note 1: Researcher As Detective
47(1)
Ethical Problems in Research
47(2)
Field Note 2: An Ethical Dilemma
49(1)
Research in Industry
49(3)
Field Note 3: Win the Battle but Lose the War
51(1)
Case Study How Should I Study This?
52(1)
Suggested InfoTrac Topics
53(1)
Criteria: Standards for Decision Making
54(35)
Conceptual Versus Actual Criteria
56(1)
Criterion Deficiency, Relevance, and Contamination
57(2)
Job Analysis
59(14)
Sources of Job Information
60(1)
Job Analysis Procedures
60(4)
How to Collect Job Analysis Information
64(1)
Field Note 1: A Memorable Lesson
65(1)
Field Note 2: Unintentional Obstruction of Work
66(3)
Managerial Job Analysis
69(2)
Uses of Job Analysis Information
71(1)
Evaluating Job Analysis Methods
71(1)
Competency Modeling
72(1)
Job Evaluation
73(5)
Methods of Job Evaluation
74(2)
Research on Job Evaluation
76(2)
Field Note 3: What to Compensate?
78(1)
Job Performance Criteria
78(7)
Objective Criteria
79(2)
Field Note 4: Theft of Waste
81(1)
Subjective Criteria
82(1)
Relationships Among Job Performance Criteria
83(1)
Dynamic Performance Criteria
83(2)
Expanding Our View of Criteria
85(1)
Concluding Comments
86(1)
Case Study Theft of Company Property
86(2)
Suggested InfoTrac Topics
88(1)
Predictors: Psychological Assessments
89(47)
Assessing the Quality of Predictors
90(7)
Reliability
90(2)
Validity
92(5)
Predictor Constructs
97(2)
Psychological Tests and Inventories
99(1)
History of Psychological Testing
99(1)
Types of Tests
99(1)
Ethical Standards in Testing
100(1)
Sources of Information About Testing
101(2)
Test Content
103(10)
Intelligence Tests
103(2)
Field Note 1: What is Intelligence?
105(1)
Mechanical Aptitude Tests
105(1)
Sensory/Motor Ability Tests
105(3)
Personality Inventories
108(2)
Integrity Tests
110(1)
Physical Abilities Testing
111(1)
Multiple-Aptitude Test Batteries
112(1)
Computerized Adaptive Testing
112(1)
The Value of Testing
113(1)
Interviews
114(3)
Degree of Structure
114(2)
Situational Interviews
116(1)
Assessment Centers
117(3)
Work Samples and Situational Exercises
120(2)
Work Samples
120(1)
Situational Exercises
121(1)
Biographical Information
122(2)
Field Note 2: Inappropriate Question?
124(1)
Letters of Recommendation
124(2)
Field Note 3: Intentional Deception in Letters of Recommendation
125(1)
Drug Testing
126(1)
New or Controversial Methods of Assessment
127(3)
Polygraph or Lie Detection
127(1)
Graphology
128(1)
Tests of Emotional Intelligence
128(2)
Overview and Evaluation of Predictors
130(3)
Case Study How Do We Hire Police Officers?
133(2)
Suggested InfoTrac Topics
135(1)
Personnel Decisions
136(40)
The Social Context for Personnel Decisions
137(1)
Personnel Decisions in the New Millennium
138(2)
The Legal Context for Personnel Decisions
140(7)
Civil Rights Act of 1964
140(1)
Adverse Impact
141(1)
Major Court Cases
142(1)
Americans With Disabilities Act
143(1)
Societal Values and Employment Law
144(1)
Affirmative Action
145(2)
Recruitment
147(3)
Field Note 1: The Left-Handed Dentist
150(1)
A Model of Personnel Decisions
150(1)
Regression Analysis
151(4)
Multiple Predictors
152(2)
Multiple Regression Analysis
154(1)
Validity Generalization
155(3)
Personnel Selection
158(11)
Selection Decisions
162(1)
Field Note 2: Raising the Bar
163(2)
Determination of the Cutoff Score
165(3)
Field Note 3: Dirty Politics
168(1)
Overview of Personnel Selection
169(1)
Test Utility and Organizational Efficiency
170(2)
Placement and Classification
172(2)
Case Study Just Give Me a Chance
174(1)
Suggested InfoTrac Topics
175(1)
Training and Development
176(34)
Learning and Task Performance
178(2)
The Strategic Value of Training and Development
180(1)
The Pretraining Environment
181(1)
Assessing Training Needs
182(5)
Organizational Analysis
182(2)
Task Analysis
184(1)
Person Analysis
185(2)
Methods and Techniques of Training
187(6)
On-Site Training Methods
187(2)
Off Site Training Methods
189(1)
Computer Based Training
189(1)
Field Note 1: Distance Learning
190(1)
Simulation
191(2)
Management Development Issues
193(9)
Cultural Diversity Training
194(5)
Sexual Harassment Training
199(1)
Mentoring
200(2)
The Posttraining Environment
202(2)
Field Note 2: The Willingness to Be Trained
203(1)
Evaluation Criteria of Training Programs
204(4)
Case Study Train or Select?
208(1)
Suggested InfoTrac Topics
209(1)
Performance Appraisal
210(33)
Using the Results of Performance Appraisal
212(2)
Performance Appraisal and the Law
214(2)
Theory of Person Perception
216(2)
Sources of Performance Appraisal Information
218(19)
Objective Production Data
218(1)
Field Note 1: What Is ``High'' Performance?
219(1)
Personnel Data
219(1)
Rating Errors
220(2)
Judgmental Data
222(8)
Field Note 2: Good Research Isn't Cheap
230(1)
Rater Training
230(1)
Rater Motivation
231(2)
Field Note 3: Are High Ratings a ``Problem''?
233(1)
Contextual Performance
233(1)
Self- and Peer Appraisals
234(1)
Self Assessments
234(1)
Peer Assessments
235(2)
360-Degree Feedback
237(2)
Feedback of Appraisal Information to Employees
239(1)
Concluding Comments
240(1)
Case Study What Do You Do With Poor Performers?
241(1)
Suggested InfoTrac Topics
242(1)
Organizations and Organizational Change
243(37)
Three Theories of Organizations
244(6)
Classical Theory
245(2)
Neoclassical Theory
247(1)
Systems Theory
248(2)
Organizational Structure
250(8)
Coordinating Mechanisms
251(1)
The Five Basic Parts of an Organization
252(2)
Reorganizing and Downsizing
254(1)
Field Note 1: Over Downsizing
255(3)
Components of Social Systems
258(5)
Roles
258(1)
Norms
259(2)
Organizational Culture
261(1)
Field Note 2: A Clear Message
262(1)
Summary of Social System Components
263(1)
Organizational Change
263(3)
Empowerment
266(1)
A Model of Planned Organizational Change
267(1)
Overcoming Organizational Resistance to Change
268(2)
Major Organizational Change Interventions
270(1)
Organizational Culture Change
270(3)
Total Quality Management
273(3)
Field Note 3: Students as Customers?
275(1)
Empirical Organizational Change Research
276(2)
Case Study The Relative Value of Frogs vs. Grass
278(1)
Suggested InfoTrac Topics
279(1)
Teams and Teamwork
280(26)
Origins of Work Teams
281(2)
Level of Analysis
283(2)
Types of Teams
285(1)
Principles of Teamwork
286(1)
Team Structure
287(3)
Team Processes
290(7)
Socialization
290(2)
Interpersonal Processes in Teams
292(1)
Field Note 1: Orchestrated Conflict
293(1)
Shared Mental Models
294(2)
Decision Making in Teams
296(1)
Virtual Teams
297(2)
Field Note 2: ``What's a Good Time to Get Together?''
298(1)
Personnel Selection for Teams
299(2)
Training for Teams
301(1)
Performance Appraisal in Teams
301(2)
Field Note 3: Teams in Education
303(1)
Concluding Comments
303(1)
Case Study The Grenoble Marketing Company
303(2)
Suggested InfoTrac Topics
305(1)
Organizational Attitudes and Behavior
306(33)
Job Satisfaction
307(4)
Job Involvement
311(1)
Organizational Commitment
312(2)
Organizational Justice
314(6)
Distributive Justice
315(2)
Field Note 1: What Is ``Fair''?
317(1)
Procedural Justice
318(1)
Interactional Justice
319(1)
Organizational Citizenship Behavior
320(3)
The Psychological Contract
323(4)
Violations of the Psychological Contract
325(2)
Field Note 2: Mutual Expectations
327(1)
Individual Responses to Downsizing
327(4)
Terminated Personnel
328(1)
Surviving Personnel
329(1)
Field Note 3: The Loss of Resources
329(2)
The Psychology of Mergers and Acquisitions
331(1)
Antisocial Behavior in the Workplace
332(4)
Violence in the Workplace
334(2)
Case Study Where Should the Ax Fall?
336(2)
Suggested InfoTrac Topics
338(1)
Occupational Health
339(33)
Field Note 1: The Meaning of Work
340(1)
Environmental Influences on Mental Health
341(2)
The Concept of Mental Health
343(2)
Work Stress
345(7)
A Model of Stress
346(2)
Field Note 2: Just Waiting Can Be Stressful
348(4)
Prevention and Intervention
352(1)
Work/Family Conflict
352(5)
Dual-Career Families
357(1)
Work Schedules
358(5)
Shift Work
358(3)
Flexible Working Hours
361(1)
Compressed Workweek
362(1)
Alcoholism and Drug Abuse in the Workplace
363(2)
The Psychological Effects of Unemployment
365(3)
Child Labor and Exploitation
368(2)
Field Note 3: Child Labor by U.S. Companies
368(2)
Concluding Comments
370(1)
Case Study Two Siblings, Two Lifestyles
370(1)
Suggested InfoTrac Topics
371(1)
Work Motivation
372(40)
Five Critical Concepts in Motivation
374(1)
Work Motivation Theories
375(27)
Need Hierarchy Theory
375(3)
Equity Theory
378(5)
Field Note 1: Equity Theory Applied to Baseball
383(1)
Expectancy Theory
383(5)
Reinforcement Theory
388(3)
Goal-Setting Theory
391(1)
Field Note 2: What Gets Rewarded?
392(4)
Self Regulation Theory
396(2)
Field Note 3: Conscious or Nonconscious Self Regulation?
398(1)
Job Characteristics Theory
399(3)
Overview and Synthesis of Work Motivation Theories
402(5)
The Application of Motivational Strategies
407(2)
Case Study What to Do with Harry?
409(2)
Suggested InfoTrac Topics
411(1)
Leadership
412(30)
Major Topics in Leadership Research
414(4)
Positional Power
414(1)
The Leader
414(1)
The Led
415(1)
The Influence Process
415(1)
The Situation
416(1)
Leader Emergence Versus Leader Effectiveness
416(1)
Overview
417(1)
Theoretical Approaches to Leadership
418(17)
The Trait Approach
418(1)
The Behavioral Approach
419(3)
The Power and Influence Approach
422(5)
The Situational Approach
427(1)
Field Note 1: Participation As Shared Power
428(1)
Transformational and Charismatic Leadership
429(2)
Field Note 2: Use of Props by Leaders
431(1)
The Implicit Leadership Theory
432(1)
Substitutes for Leadership
433(1)
Field Note 3: Self-Leadership Versus Self Supervision
434(1)
Points of Convergence Among Approaches
435(1)
Cross Cultural Leadership Issues
436(2)
Diversity Issues in Leadership
438(1)
Concluding Comments
439(1)
Case Study Which Direction Should We Follow?
440(1)
Suggested InfoTrac Topics
441(1)
The Changing Nature of Work
442(14)
Individual Dimensions
443(4)
Emotions in the Workplace
443(1)
Adaptable Employees
444(1)
Genetic Influences on Work Behavior
445(2)
Work Dimensions
447(3)
Technology
447(1)
The Rise of a Temporary Workforce
447(1)
Lifelong Learning
448(2)
Societal Dimensions
450(5)
Economic Competition
450(1)
Values
451(2)
Time
453(2)
Concluding Comments
455(1)
APPENDIX Union/Management Relations 456(31)
What Is a Union?
458(2)
Field Note 1: Why Study Unions?
459(1)
Field Note 2: Is History Repeating Itself?
460(1)
Unions As Organizations
460(1)
The Formation of a Union
461(2)
The Labor Contract
463(10)
Collective Bargaining and Impasse Resolution
464(3)
Field Note 3: Overuse of Arbitration?
467(1)
Responses to Impasse
468(3)
Grievances
471(2)
Influence of Unions on Nonunionized Companies
473(1)
Behavioral Research on Union/Management Relations
473(6)
Employee Support for Unions
474(1)
Union Influence
475(1)
Dispute Settlement
476(1)
Commitment to the Union
477(2)
I/O Psychology and Industrial Relations
479(4)
Concluding Comments
483(1)
Case Study Should We Let in a labor Union?
484(1)
Suggested InfoTrac Topics
485(2)
Glossary 487(12)
References 499(32)
Name Index 531(10)
Subject Index 541


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