9780415996341

Quality: A Critical Introduction, Third Edition

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  • ISBN13:

    9780415996341

  • ISBN10:

    0415996341

  • Edition: 3rd
  • Format: Hardcover
  • Copyright: 2009-12-14
  • Publisher: Routledge
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Supplemental Materials

What is included with this book?

  • The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

Summary

Building upon previous editions' unique critical perspective on quality, this edition of the book is enhanced by the inclusion of the latest contemporary developments in quality thinking, including Integrated Management Systems, Lean Manufacturing and SMART thinking, as well as updated, real-world examples in applying quality methods.

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