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In Reflect & Relate, distinguished teacher and scholar Steve McCornack arms students with the best theory and most up-to-date research and then helps them relate that knowledge to their own experiences. The most engaging examples and a lively voice hook students into the research, while features encourage students to critically reflect on their own experiences. Based on years of classroom experience and the feedback of instructors and students alike, every element in Reflect & Relate has been carefully constructed to give students the practical skill to work through life’s many challenges using better interpersonal communication. The new edition is thoroughly revised with new, high interest examples throughout, up-to-the-moment coverage of mediated communication (from internet dating to social media), new chapters on family and friends, integrated video program, and much, much more.
Now with VideoCentral: Interpersonal Communication! This online treasury illustrates key interpersonal terms through short, realistic videos. Featuring over 80 clips, this resource will bring a new media experience to your students’ assignments. Take a tour here.
Dr. Steven McCornack is an Associate Professor of Communication at Michigan State University, where he also serves as the Director of Undergraduate Studies, Honors Advisor, and Faculty Advisor to the Undergraduate Communication Association. His research interests include deception, message production, and family communication. Dr. McCornack teaches undergraduate and graduate courses on interpersonal communication, relational communication, and language/discourse. Since he began at MSU in 1988, he has received several awards for undergraduate teaching excellence, including the Amoco Foundation Excellence in Teaching Award, a Lilly Endowment Teaching Fellowship, the MSU Teacher/Scholar Award, and the MSU Alumni Excellence in Undergraduate Teaching Award. Dr. McCornack was MSU's 1999 and 2010 nominee for the Carnegie Foundation United States Professor of the Year Award. Dr. McCornack received his B.A. from the University of Washington and his M.A. and PhD from the University of Illinois.
Table of Contents
McCornack, Reflect & Relate 3e ContentsChapter 1: Introducing Interpersonal Communication What Is Communication? What Is Interpersonal Communication? What Is Interpersonal Communication Competence? Issues in Interpersonal Communication The Journey Ahead VideoCentral: channel, linear communication model, noise, self-monitoring, and transactional communication model Chapter 2: Considering Self The Components of Self The Sources of Self Presenting Your Self The Relational Self Improving Your Self VideoCentral: face, mask, self-disclosure, self-fulfilling prophecies, and social comparison Chapter 3: Perceiving Others Perception as a Process Influences on Perception Forming Impressions of Others Improving Your Perception of Others Practicing Responsible Perception VideoCentral: algebraic impressions, empathy, halo effect, horn effect, punctuation, self-serving bias, and Uncertainty Reduction Theory Chapter 4: Experiencing and Expressing EmotionsThe Nature of Emotion Forces Shaping Emotion Managing Your Emotional Experience and Expression Emotional Challenges Living a Happy Emotional Life VideoCentral: blended emotions, display rules, emotional contagion, encounter avoidance, encounter structuring, reappraisal, and supportive communication Chapter 5: Listening Actively Listening: A Five-Step Process The Five Functions of Listening Understanding Listening Styles Preventing Incompetent Listening The Gift of Active Listening VideoCentral: action-oriented listeners, aggressive listening, content-oriented listeners, narcissistic listening, selective listening, and time-oriented listeners Chapter 6: Communicating Verbally Characteristics of Verbal Communication Functions of Verbal Communication Cooperative Verbal Communication Barriers to Cooperative Verbal Communication The Power of Verbal Communication VideoCentral: connotative meaning, defensive communication, denotative meaning, "I" language, "we" language, and "you" language Chapter 7: Communicating Nonverbally Principles of Nonverbal Communication Nonverbal Communication Codes Functions of Nonverbal Communication Responsibly Managing Your Nonverbal Communication VideoCentral: adaptor, affect display, emblem, haptics, illustrator, kinesics, proxemics, regulator, and vocalics Chapter 8: Managing Conflict and Power Conflict and Interpersonal Communication Power and Conflict Handling Conflict Conflict Endings Challenges to Handling Conflict Managing Conflict and Power VideoCentral: accommodation, avoidance, collaboration, competition, compromise, expertise currency, intimacy currency, personal currency, power, resource currency, sniping, and social network currency Chapter 9: Relationships with Romantic Partners Defining Romantic Relationships Romantic Attraction Relationship Development and Deterioration Maintaining Romantic Relationships The Dark Side of Romantic Relationships The Hard Work of Successful Love VideoCentral: bonding, differentiating, experimenting, integrating, relational dialectics, relational maintenance, and stagnating Chapter 10: Relationships with Family Members Defining Family Communicating In Families Maintaining Family Relationships Family Relationship Challenges The Primacy of Family VideoCentral: consensual families, laissez-faire families, pluralistic families, and protective families Chapter 11: Relationships with Friends The Nature of Friendship Types of Friendship Maintaining Friendships Friendship Challenges The Importance of Friends VideoCentral: agentic friendships and communal friendships Chapter 12: Relationships in the Workplace The Nature of Workplace Relationships Peer Relationships Mixed-Status Relationships Challenges to Workplace Relationships Workplace Relationships and Human Happiness VideoCentral: advocacy, defensive climate, downward communication, professional peers, supportive climate, and upward communication