This is the edition with a publication date of 12/15/2012.
What is included with this book?
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any CDs, lab manuals, study guides, etc.
More and more people working in public services have to do research on top of their day jobs. This can include workplace research, such as evaluation, audit, training needs analysis or satisfaction surveys, or research for a professional development qualification. This book is suitable for those in the public or third sector.