Research Methods in Human-Computer Interaction

by Lazar, Jonathan; Feng, Jinjuan Heidi; Hochheiser, Harry

• ISBN13: 9780470723371
• ISBN10: 0470723378
• Edition: 1st
• Format: Paperback
• Copyright: 2010-02-01
• Publisher: Wiley

Summary

The first comprehensive research guide for both quantitative and qualitative research methodsFulfilling the need for an authoritative resource on the discipline of human-computer interaction (HCI), this book is essential reading for researchers of all types Explores the many ways that HCI impacts academia, industry, and society Includes fact sheets on current software and hardware tools that can assist with HCI research issuesDr. Jonathan Lazar, Dr. Jinjuan Feng, and Dr. Harry Hochheiser are all professors of Computer and Information Sciences at Towson University.

Author Biography

Dr. Jonathan Lazar is an Associate Professor of Computer and Information Sciences at Towson University, where he serves as head of the Computer Information Systems Program, and is the founder and director of the Universal Usability Laboratory.
Dr. Lazar has authored over 70 refereed publications, on the topics of web usability, assistive technology, user error and frustration, and user-centered design methods. He has previously authored two books and edited two books. His most recent authored book is Web Usability: A User-Centered Design Approach, published by Addison-Wesley in 2006, and his most recent edited book is Universal Usability: Designing Computer Interfaces for Diverse User Populations published by John Wiley in 2007.
Dr. Lazar is a founding member and currently serves as Chair of the Association for Computing Machinery (ACM) SIGCHI U.S. Public Policy Committee. He was also recently named a Distinguished Speaker of the ACM. He has served on a number of conference committees, including CHI, ASSETS, INTERACT, and HCII.

Dr. Jinjuan Heidi Feng is the author of Research Methods in Human-Computer Interaction, published by Wiley.

Dr. Harry Hochheiser is the author of Research Methods in Human-Computer Interaction, published by Wiley.

Table of Contents

About the Authors

Preface

Introduction

Experimental Research

Experimental Design Methods

Statistical Analysis

Surveys

Time Diaries

Case Studies

Interviews and focus groups

Ethnography

Usability Testing

Analyzing qualitative data

Automated computer data collection methods

Measuring the human

Working with human subjects

Working with users with disabilities in research

Index

Table of Contents provided by Publisher. All Rights Reserved.