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9781401849016

Residential Construction Academy HVAC

by
  • ISBN13:

    9781401849016

  • ISBN10:

    1401849016

  • Format: Hardcover
  • Copyright: 2004-08-12
  • Publisher: Cengage Learning
  • View Upgraded Edition

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Supplemental Materials

What is included with this book?

Summary

Create a direct link between your education/training program and the residential construction industry! Training materials are now available for many of the residential crafts based on skill standards developed by the nation's leading builders and educators. The result of a strategic partnership between the National Association of Home Builder's Home Builders Institute and Delmar, the Residential Construction Academy Series is the perfect way to teach essential workplace skills to people new to the building trades. Delmar is a part of Cengage Learning. Based on national skill standards, this full-color, comprehensive HVAC book is intended for aspiring technicians and covers the installation, startup, and service of residential air conditioning and heating systems. The first section explores matter, energy, heat, and the basic refrigeration processes, with a view towards building a working knowledge of the behavior of heat and how it is transferred. Detailed information on safety issues and the system installation process follows, with step-by-step procedures that clearly illustrate the key skills needed to properly install a system. The startup and service section shows readers the steps that must be followed to make certain that airflow through the system is correct and that the amount of refrigerant in the system is within an acceptable range. Coverage concludes with the installation and service of oil, gas, electric, and geothermal heating systems, as well as boilers, hydronic heating, and radiant heating.

Table of Contents

Preface xxi
SECTION 1 Introduction
1(50)
Matter, Energy, and Heat Basics
3(18)
Glossary of Terms
4(1)
Matter
5(3)
Solids
5(1)
Liquids
5(1)
Gases
6(2)
Energy
8(1)
First Law of Thermodynamics
8(1)
Second Law of Thermodynamics
8(1)
Work
8(1)
Power
9(1)
Heat
9(6)
Heat and Power Relationship
10(1)
Temperature and Temperature Scales
10(1)
Heat Transfer
11(2)
Sensible Heat
13(1)
Latent Heat
14(1)
Pressure
15(3)
Atmospheric Pressure
15(1)
Vacuum Pressures
16(1)
Vacuum Pressure Calculations and Conversions
17(1)
Summary
18(1)
Review Questions
19(2)
The Refrigeration Process
21(30)
Glossary of Terms
22(1)
The Refrigeration Process
23(19)
Pressure/Temperature Relationship
25(1)
Evaporators
25(1)
Compressors
26(4)
Condensers
30(2)
Metering Devices
32(10)
Refrigerants in the Residential System
42(1)
R-22
42(1)
R-410a
42(1)
The Vapor-Compression Refrigeration Cycle---Putting It Together
43(4)
Outside Air Conditions
43(1)
From the Compressor
43(1)
In the Condenser
43(2)
Through the Metering Device
45(1)
Indoor Air Conditions
45(1)
Absorbing Heat in the Evaporator
45(1)
On to the Compressor
46(1)
In the Compressor
46(1)
Summary
47(2)
Review Questions
49(2)
SECTION 2 Installation
51(88)
Safety
53(20)
Glossary of Terms
54(1)
Personal Safety
55(3)
Personal Behavior
55(1)
Clothing
55(1)
Jewelry
55(1)
Safety Glasses
55(1)
Work Boots
56(1)
Ear Plugs
56(1)
Gloves
56(1)
Lifting Objects and Back Support Belts
57(1)
Electrical Safety
58(4)
Electric Shock
58(1)
Ground Wires
59(1)
Extension Cords and Ground Prongs
60(1)
Ground Fault Circuit Interrupters
61(1)
Fire Safety
62(2)
Class A Fire Extinguishers
62(1)
Class B Fire Extinguishers
62(1)
Class C Fire Extinguishers
62(1)
Class D Fire Extinguishers
63(1)
Multiple Purpose Fire Extinguishers
63(1)
Fire Extinguisher Use
63(1)
Fire Extinguisher Maintenance
63(1)
Tool, Equipment, and Material Safety
64(4)
Wrenches
64(1)
Screwdrivers
65(1)
Ladders
65(1)
Soldering and Brazing Equipment
66(1)
Pressurized Gas Tanks and Cylinders
67(1)
Chemical and Material Safety
67(1)
First Aid
68(1)
Frostbite
68(1)
Bleeding
69(1)
Asphyxiation
69(1)
Chemical Burns
69(1)
Electric Shock
69(1)
Agencies
69(1)
Occupational Safety and Health Administration
69(1)
National Fire Protection Agency
69(1)
American National Standards Institute
70(1)
Summary
70(1)
Review Questions
71(2)
Unit Location and the Air-Distribution System
73(28)
Glossary of Terms
74(1)
Condensing Unit Location
75(1)
Sound Transmission
75(1)
Wind Factors
75(1)
Location of Electrical Power
75(1)
Airflow Restrictions
75(1)
Proximity to the Indoor Unit
75(1)
Ground Slope
76(1)
Indoor Unit Location
76(5)
Types of Air-Distribution Systems
76(1)
Location of the Electrical Power Supply
77(1)
Length of the Refrigerant Lines
77(1)
Serviceability
77(1)
Indoor Unit Configuration
78(1)
Ease of Condensate Removal
79(1)
Noise Level
80(1)
Return Air
80(1)
Location of the Space to Be Conditioned
80(1)
Air-Distribution System
81(9)
Duct System Configurations
82(3)
Duct System Materials
85(4)
Combination Duct Systems
89(1)
Insulating and Wrapping Duct Systems
89(1)
Sealing Duct Systems
90(1)
Summary
90(1)
Procedures
91(8)
Installing Galvanized Metal Duct Systems
91(3)
Installing Flexible Duct Systems
94(2)
Installing Fiberglass Duct Systems
96(2)
Installing Round Sheet Metal Duct Systems
98(1)
Review Questions
99(2)
System Connections
101(38)
Glossary of Terms
102(1)
Piping Materials
103(8)
Fittings
103(1)
Copper Piping
104(6)
Plastic Piping
110(1)
Installing, Supporting, and Insulating Refrigerant Lines
111(1)
Length of the Piping Run
112(1)
Choices of Pipe Fittings
112(1)
Solder and Solder Joints
112(1)
Refrigerant Traps
112(1)
Installing, Supporting, and Insulating Condensate Drain Lines
112(4)
Drain Line Size
113(1)
Drain Line Material
113(1)
Pitching the Line
113(1)
Traps
113(1)
Drain Line Termination
114(1)
Auxiliary Drain Pans
115(1)
Safety Float Switches
115(1)
System Wiring
116(5)
Line Voltage Power Circuit Wiring
116(3)
Low Voltage Control Wiring
119(2)
Leak-Checking the System
121(4)
Pressurizing the System
122(2)
Marking the Gauge
124(1)
Summary
125(2)
Procedures
127(10)
Using the Tubing Cutter
127(1)
Swaging Soft-Drawn Copper Tubing
128(1)
Flaring Soft-Drawn Copper Tubing
129(1)
Soldering
130(4)
Brazing
134(2)
Joining Plastic Pipe
136(1)
Review Questions
137(2)
SECTION 3 Startup and Service
139(216)
System Evacuation, Startup, and Charging
141(31)
Glossary of Terms
142(1)
System Evacuation
143(3)
The Vacuum Pump
145(1)
Vacuum Pump Oil
145(1)
Acceptable Levels of Vacuum
146(1)
System Holding Charge
146(1)
Pre-Startup Checklist
146(1)
Condensing Unity
146(1)
Air Handler
147(1)
Duct System
147(1)
General
147(1)
System Startup
147(3)
Airflow Through the Condensing Unit
147(1)
Airflow Through the Air Handler
147(1)
System Pressures
148(1)
Temperature Differential across the Evaporator Coil
149(1)
Evaporator Superheat
149(1)
Condenser Subcooling
150(1)
System Charging
150(4)
System Overcharge
150(1)
Removing Excess Refrigerant from the System
150(1)
System Undercharge
151(1)
Adding Refrigerant to the System
152(1)
Charging the System Using Manufacturers Charging Tables and Charts
152(2)
Summary
154(1)
Procedures
155(15)
Draining and Replacing Vacuum Pump Oil
155(2)
Calibrating the Gauge Manifold
157(1)
Evacuating an Air Conditioning System
158(3)
Measuring the Superheat in an Air Conditioning System
161(2)
Measuring the Subcooling in an Air Conditioning System
163(2)
Measuring the Temperature Differential Across the Evaporator Coil
165(1)
Removing Refrigerant from an Operating Air Conditioning System
166(2)
Adding Refrigerant to an Air Conditioning System
168(2)
Review Questions
170(2)
Mechanical Troubleshooting
172(23)
Glossary of Terms
173(1)
Evaporator and Condenser Fan Motor Problems
174(4)
Improper Airflow
174(1)
Improper Motor Lubrication
175(1)
Improper Pulley Alignment
176(1)
Improper Belt Tension
177(1)
Refrigerant Charge Related Problems
178(5)
System Pressure Readings
178(1)
Complete Loss of Refrigerant Charge
178(1)
Non-Condensable Gas
179(4)
Evaluating the Metering Device
183(2)
Evaluating the Capillary Tube
183(1)
Evaluating the Automatic Expansion Valve
183(1)
Evaluating the Thermostatic Expansion Valve
184(1)
Troubleshooting Steps
185(2)
Verify the Complaint
185(1)
Gather Information
185(1)
Perform a Visual Inspection
186(1)
Isolate the Problem
186(1)
Correct the Problem
187(1)
Test the System Operation
187(1)
Complete the Service Call
187(1)
Service Call 1: System Overcharge
187(2)
Customer Complaint
187(1)
Technician Evaluation
187(2)
Service Call Discussion
189(1)
Service Call 2: System Undercharge
189(2)
Customer Complaint
189(1)
Service Technician Evaluation
189(2)
Service Call Discussion
191(1)
Service Call 3: Dirty Air Filter
191(1)
Customer Complaint
191(1)
Technician Evaluation
191(1)
Service Call Discussion
192(1)
Summary
192(1)
Review Questions
193(2)
Refrigerant Management
195(22)
Glossary of Terms
196(1)
Refrigerant Types
197(1)
Hydrocarbon Refrigerants
197(1)
Hydrochlorofluorocarbon Refrigerants
197(1)
Chlorofluorocarbon Refrigerants
197(1)
Hydrofluorocarbon Refrigerants
198(1)
Blended Refrigerants
198(1)
Ozone, Ozone Depletion, and Global Warming
198(2)
Tropospheric and Stratospheric Ozone
198(1)
How Is Ozone Destroyed?
199(1)
Global Warming
199(1)
Ozone Depletion Potential and Global Warming Potential
200(1)
Refrigerant Oils
200(1)
Alkylbenzene Oils
200(1)
Glycols
200(1)
Esters
200(1)
Refrigerant Handling and Transporting
201(2)
Refrigerant Cylinders
201(2)
Refrigerant Handling
203(1)
Regulations
203(1)
EPA Type 608 Certification
204(1)
Section 608 Type I Certification
204(1)
Section 608 Type II Certification
204(1)
Section 608 Type III Certification
204(1)
Section 608 Universal Certification
204(1)
Refrigerant Recovery
204(5)
Passive Recovery
204(1)
Active Recovery
205(4)
Refrigerant Recycling
209(1)
Refrigerant Reclaiming
209(1)
Summary
209(1)
Procedures
210(5)
Recovering Refrigerant from a System with an Operative Compressor
210(3)
Recovering Refrigerant from a System with a Self-Contained Recovery Unit
213(2)
Review Questions
215(2)
Basic Electricity
217(34)
Glossary of Terms
218(1)
Electrical Theory
219(7)
Atomic Theory
219(1)
Electron Orbits
220(1)
Law of Charges
220(1)
Conductors
220(1)
Insulators
221(1)
Magnetism
221(1)
Electrical Quantities
222(4)
Direct Current
226(1)
Alternating Current
227(1)
Measuring Instruments
228(4)
Voltmeters
228(1)
Ammeters
229(1)
Ohmmeters
230(1)
Analog Meters
231(1)
Digital Meters
231(1)
Multimeters
232(1)
Electric Circuits
232(7)
Series Circuits
232(2)
Parallel Circuits
234(5)
Wiring Diagrams
239(2)
Schematic Wiring Diagrams
239(1)
Ladder Diagrams
240(1)
Wire Size
241(1)
Circuit Protection
241(4)
Fuses
242(1)
Circuit Breakers
243(1)
Ground Fault Circuit Interrupters
244(1)
Electric Service
245(3)
120/240-Volt, Single-Phase Service
245(1)
Three-Phase Service
246(2)
Summary
248(1)
Review Questions
249(2)
Electric Motors and Starting Components
251(25)
Glossary of Terms
252(1)
Motor Uses
253(1)
Motor Power and Starting Torque
253(1)
Motor Types
253(1)
Single-Phase Motors
254(7)
Shaded-Pole Motors
254(1)
Split-Phase Motors
255(4)
Capacitor-Start-Induction Run Motors
259(1)
Permanent-Split-Capacitor Motors
259(2)
Capacitor-Start-Capacitor-Run Motors
261(1)
Three-Phase Motors
261(6)
Motor Starters
262(1)
Stator Windings: Wye Configuration
263(1)
Stator Windings: Delta Configuration
264(1)
Three-Phase Motor Starting
265(2)
Summary
267(7)
Procedures
269(1)
Identifying the Common, Start, and Run Terminals on a Split-Phase Motor
269(2)
Checking the Coil and Contacts on a CMR
271(2)
Checking the Coil and Contacts on a PMR
273(1)
Review Questions
274(2)
Automatic Controls and Devices
276(31)
Glossary of Terms
277(1)
Overloads
278(1)
Overloads on Three-Phase Motors
279(1)
Limit Switches
280(1)
Fan Switches
280(1)
Fan-Limit Switches
280(1)
Thermostats
281(8)
Line-Voltage Thermostats
283(1)
Low-Voltage Thermostats
284(5)
Magnetically Operated Devices
289(3)
Solenoids
289(1)
Control Transformers
290(1)
Variable-Speed Motor Control
291(1)
Electromagnetic Devices
292(7)
Relays
292(3)
Contactors
295(1)
Motor Starters
296(1)
Defrost Timers
297(1)
Flow Switches
298(1)
Float Switches
298(1)
Pressure Switches and Controls
299(2)
High-Pressure Controls
299(1)
Low-Pressure Controls
300(1)
Dual-Pressure Controls
300(1)
Electronic Controls
301(2)
Residential Air Conditioning Applications
301(1)
Electronic Thermostats
302(1)
Solid-State Relays
302(1)
Solid-State Starting Relays
302(1)
Solid-State Timers
303(1)
Summary
303(2)
Review Questions
305(2)
Electrical Troubleshooting
307(31)
Glossary of Terms
308(1)
Control-Circuit Problems
309(6)
Holding Coils
309(1)
Thermostats
310(2)
Transformers
312(1)
Control Fuses
313(1)
Pressure Controls and Safety Devices
313(2)
Power-Circuit Problems
315(6)
Contactor and Relay Contacts
315(2)
Circuit Breakers and Fuses
317(1)
Fan Motors and Compressor Motors
318(1)
Capacitors
319(2)
Service Call 1: Blown Line Voltage Fuse
321(5)
Customer Complaint
321(1)
Service Technician Evaluation
321(3)
Service Call Discussion
324(2)
Service Call 2: Defective Transformer
326(3)
Customer Complaint
326(1)
Service Technician Evaluation
326(2)
Service Call Discussion
328(1)
Service Call 3: Defective Contactor Holding Coil
329(1)
Customer Complaint
329(1)
Service Technician Evaluation
329(1)
Service Call Discussion
330(1)
Service Call 4: Burned Motor Winding
330(2)
Customer Complaint
330(1)
Service Technician Evaluation
330(2)
Service Call Discussion
332(1)
Service Call 5: Grounded Compressor
332(2)
Customer Complaint
332(1)
Service Technician Evaluation
332(2)
Service Call Discussion
334(1)
Summary
334(2)
Review Questions
336(2)
Indoor Air Quality
338(17)
Glossary of Terms
339(1)
Indoor Air Pollution
340(1)
Remove the Source of the Contaminant
340(1)
Provide Adequate Air Cleaning
340(1)
Provide Adequate Ventilation
340(1)
Mold
340(1)
Air Filtration
341(3)
Foam Filters
341(1)
Fiberglass Filters
341(2)
Extended Surface Filters
343(1)
Steel Filters
344(1)
High Efficiency Particulate Arrester Filters
344(1)
Electrostatic Air Filters
344(1)
Electronic Air Filters
345(1)
Humidity and Humidification
346(1)
Humidifiers
346(3)
Freestanding, Self-Contained Humidifiers
346(1)
Duct-Mounted Humidifiers
346(3)
Installing Air Quality Devices
349(1)
Fresh Air and Ventilation
350(1)
Heat Recovery Ventilators (HRV)
350(2)
HRV Components
351(1)
HRV Operation
351(1)
Duct Systems for the HRV
351(1)
HRV Controls
352(1)
Troubleshooting and Maintaining Air Quality Devices
352(1)
Summary
352(1)
Review Questions
353(2)
SECTION 4 Heating
355(172)
Electric Heating
357(19)
Glossary of Terms
358(1)
Theory of Electric Heat
359(1)
The Electric Furnace
359(1)
Electric Furnace Wiring
359(6)
Interlocks
360(1)
Thermostats
360(1)
Multiple-Stage Electric Heating
361(1)
Electric Heating Safety Devices
361(1)
Fan Operation
362(3)
Installation of the Electric Furnace
365(1)
Electric Duct Heaters
365(1)
Installing Duct Heaters
365(1)
Troubleshooting Electric Heating Systems
366(3)
Airflow Problems
366(1)
Electrical Problems
367(2)
Service Call 1: Defective Sequencer
369(1)
Customer Complaint
369(1)
Technician Evaluation
369(1)
Service Call Discussion
370(1)
Service Call 2: Defective Blower Motor
370(2)
Customer Complaint
370(1)
Technician Evaluation
370(2)
Service Call Discussion
372(1)
Service Call 3: Blocked Air Filter
372(1)
Customer Complaint
372(1)
Technician Evaluation
372(1)
Service Call Discussion
373(1)
Summary
373(1)
Review Questions
374(2)
Gas Furnaces
376(36)
Glossary of Terms
377(1)
Combustion
378(1)
Combustion Efficiency
378(1)
Complete Combustion
378(1)
Incomplete Combustion
378(1)
Testing Combustion
379(2)
The Draft Gauge
379(1)
The Smoke Tester
379(1)
Carbon Dioxide Tester
380(1)
Stack Thermometer
381(1)
Fuels
381(1)
Natural Gas
381(1)
Manufactured Gas
382(1)
Liquefied Petroleum
382(1)
The Gas Furnace
382(2)
Furnace Components
384(14)
Heat Exchangers
384(1)
Fuel Delivery to the Furnace
384(1)
The Gas Manifold
385(2)
Primary and Secondary Air
387(1)
Fuel Ignition
387(6)
Venting and Removing Products of Combustion
393(4)
Fan Motor and Blower
397(1)
Fan Switches
397(1)
Limit Switches
397(1)
Gas Furnace Installation
398(2)
Installing the Gas Piping
398(1)
Installing the Vent Piping on Conventional Furnaces
399(1)
Installing the Vent Piping on Condensing Furnaces
399(1)
Troubleshooting Gas Heat Problems
400(1)
Furnace Fails to Operate at All
400(1)
Inoperative Blower
401(1)
The Gas Valve
401(1)
Ignition Problems
401(1)
Service Call 1: Shorted Gas Valve Coil
401(3)
Customer Complaint
401(1)
Technician Evaluation
402(2)
Service Call Discussion
404(1)
Service Call 2: Defective Fan Switch
404(1)
Customer Complaint
404(1)
Technician Evaluation
404(1)
Service Call Discussion
405(1)
Summary
405(1)
Procedures
406(4)
Procedure for Setting the Proper Gas Pressure on an LP or Gas-Fired Furnace
406(1)
Cutting and Reaming Steel Pipe
407(1)
Manually Threading Steel Pipe
408(1)
Installing Steel Fittings on Threaded Steel Pipe
409(1)
Review Questions
410(2)
Oil Furnaces
412(28)
Glossary of Terms
413(1)
The Oil Furnace
414(1)
Fuel Oil
415(1)
Combustion
415(1)
Testing Combustion
416(1)
Combustion Chambers and Heat Exchangers
417(1)
Oil Delivery to the Unit
417(3)
Oil Storage Tanks
417(2)
Oil Lines
419(1)
Oil Filters
419(1)
Oil De-aerators
420(1)
The Oil Burner
420(14)
Motor
421(1)
Fan
421(1)
Fuel Pump
422(1)
The Nozzle Assembly
422(2)
Igniter/Transformer
424(1)
Primary Controls
424(4)
Nozzles
428(3)
Draft and Venting
431(1)
Power and Direct Venting
432(1)
Sizing and Installing the Flue Pipe
433(1)
Troubleshooting the Oil Burner
434(2)
Air-Distribution System
434(1)
Fuel and Fuel Tank
434(1)
Oil Piping
435(1)
Oil Burner
435(1)
Combustion
435(1)
System Controls
435(1)
Service Call 1: No Heat
436(1)
Customer Complaint
436(1)
Technician Evaluation
436(1)
Service Call Discussion
436(1)
Service Call 2: No Heat
436(1)
Customer Complaint
436(1)
Technician Evaluation
437(1)
Service Call Discussion
437(1)
Summary
437(1)
Review Questions
438(2)
Hydronic Heat
440(41)
Glossary of Terms
441(1)
Theory of Hydronic Heating Systems
442(17)
The Heat Source
443(1)
Aquastat
444(1)
Reset
444(1)
Low-Water Cutoff
444(1)
Expansion Tank
445(3)
Centrifugal Pumps
448(2)
Air Vents and Air Separators
450(1)
Press-Reducing Valve (Water-Regulating Valve)
450(2)
Pressure Relief Valve
452(1)
Zone Valves
453(1)
Flow-Control Valve
453(1)
Balancing Valves
454(1)
Series Loop System
455(1)
One-Pipe System
455(3)
Two-Pipe Direct Return
458(1)
Two-Pipe Reverse Return
458(1)
Primary-Secondary Pumping
459(4)
Primary-Secondary Common Piping
460(1)
Primary-Secondary Circuit Piping
460(1)
The Circulator Pumps
460(3)
Mixing Valves in Primary-Secondary Pumping
463(1)
Expansion Tanks in Primary-Secondary Systems
463(1)
Radiant Heating Systems
463(7)
The Human Body Is a Radiator
463(1)
Cold 70
463(1)
What Is Ideal Comfort?
463(1)
The Radiant System
464(1)
Radiant Heating Piping
464(4)
Tubing
468(1)
Manifold Station
468(1)
Water Temperature and Direct Piping
468(2)
Installing and Starting the Hydronic System
470(2)
Installing the Boiler
470(1)
Installing the Piping
471(1)
Wiring the System
471(1)
Filling the System
471(1)
Firing the System
471(1)
Service Call 1: No Heat Upstairs
472(1)
Customer Complaint
472(1)
Technician Evaluation
472(1)
Service Call Discussion
472(1)
Service Call 2: No Heat Upstairs
472(1)
Customer Complaint
472(1)
Technician Evaluation
472(1)
Service Call Discussion
473(1)
Summary
473(1)
Procedures
474(4)
Procedure for Estimating the Volume of Water in the System (Assuming that type M copper piping is used)
474(2)
Calculating the Minimum Volume (Vt) for the Expansion Tank
476(1)
Filling and Purging the System
477(1)
Review Questions
478(3)
Heat Pumps
481(46)
Glossary of Terms
482(2)
Heat Pump Theory
484(12)
The Reversing Valve
485(5)
Check Valves
490(2)
Check Valves in Capillary Tube Systems
492(1)
Check Valves in Systems with Thermostatic Expansion Valves
493(1)
Suction Line Accumulators
494(1)
Bidirectional Filter Driers
495(1)
Bidirectional Thermostatic Expansion Valves
496(1)
Heat Pump System Configurations
496(7)
Air-to-Air Heat Pumps
497(2)
Liquid-to-Air Heat Pumps
499(4)
Defrost Methods
503(4)
Time-Initiated, Time-Terminated Defrost
504(1)
Time and Temperature Initiation, Temperature-Termination Defrost
504(1)
Temperature and Air-Pressure Initiation, Temperature-Termination Defrost
505(1)
Solid-State Defrost
506(1)
Geothermal Heat Pump Theory
507(8)
Geothermal Heat Pump System Configuration
508(7)
Troubleshooting Geothermal Systems
515(7)
Water Circuit Problems
516(5)
Airflow Problems
521(1)
Service Call 1: Defective Water Pump
522(1)
Customer Complaint
522(1)
Technician Evaluation
522(1)
Service Call Discussion
523(1)
Service Call 2: Mineral Deposits in the Water Circuit
523(1)
Customer Complaint
523(1)
Technician Evaluation
523(1)
Service Call Discussion
523(1)
Summary
523(2)
Review Questions
525(2)
Glossary 527(12)
Index 539

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