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Retailing Management,9780256223460
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Retailing Management

by Levy, Michaal, Ph.D.; Weitz, Barton A., Ph.D.
Edition:
3rd
ISBN13:

9780256223460

ISBN10:
0256223467
Format:
Hardcover
Pub. Date:
1/1/1998
Publisher(s):
McGraw Hill College Div
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Summary

Retailing has become a high-tech, global industry. "Retailing Management "covers the latest developments in information technology for retailers. It also covers current trends and practices in international retailing. An interactive website offers additional resources for the reader.

Table of Contents

SECTION ONE The World of Retailing 2(158)
1. Introduction to the World of Retailing
2(26)
2. Store-Based Retailing
28(38)
3. Nonstore Retailing--Electronic Retailing and Catalogs
66(30)
4. The Retail Customer
96(24)
5. Customer Buying Behavior
120(40)
SECTION TWO Retailing Strategy 160(178)
6. Retail Market Strategy
160(36)
7. Financial Strategy
196(34)
8. Retail Locations
230(26)
9. Site Selection
256(28)
10. Organization Structure and Human Resource Management
284(30)
11. Integrated Retail Logistics and Information Systems
314(24)
SECTION THREE Merchandise Management 338(168)
12. Planning Merchandise Assortments
338(32)
13. Buying Systems
370(32)
14. Buying Merchandise
402(38)
15. Pricing
440(32)
16. Retail Promotion Mix
472(34)
SECTION FOUR Store Management 506
17. Managing the Store
506(34)
18. Store Layout, Design, and Visual Merchandising
540(30)
19. Customer Service
570(30)
20. Retail Selling
600
SECTION FIVE Cases
1-37, C-1 through C-53
SECTION SIX Appendixes
Appendix A: Careers in Retailing A
Appendix B: Starting Your Own Retail Business A-15
Appendix C: Starting a Franchise Business A-28
GLOSSARY G
CREDITS CR
INDEXES I


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