The Rise of Legal Services Outsourcing Risk and Opportunity

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  • Format: Paperback
  • Copyright: 4/9/2015
  • Publisher: A&C Black

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Supplemental Materials

What is included with this book?

  • The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
  • The Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.


Here, Mary Lacity, Leslie Willcocks and Andrew Burgess present practices used by clients, providers and advisors to realize value from LSO. The book is based on data from 27 LSO providers, interviews with clients and lessons learned from prior Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO) research.

Based on the authors' deep understanding of the evolution of ITO and BPO, The Rise of Legal Services Outsourcing addresses the transformation of legal work, LSO strategy, provider selection and contractual governance, as well as predicting the trends that will come to shape the LSO market.

Author Biography

Mary Lacity is an Associate at The Outsourcing Unit, London School of Economics and Curator’s Professor and International Business Fellow at University of Missouri-St. Louis, USA.
Leslie Willcocks is Director of The Outsourcing Unit, London School of Economics (LSE) and Professor of Technology, Work and Globalisation at LSE.
Andrew Burgess is Director of Source. He has worked on many major change projects, including strategic development, IT transformation and outsourcing, in a wide range of industries across four continents.

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