(0) items

The Routledge Handbook of Hospitality Management,9780415671774
This item qualifies for

Your order must be $59 or more, you must select US Postal Service Shipping as your shipping preference, and the "Group my items into as few shipments as possible" option when you place your order.

Bulk sales, PO's, Marketplace Items, eBooks, Apparel, and DVDs not included.

The Routledge Handbook of Hospitality Management

by ;


Pub. Date:

Questions About This Book?

Why should I rent this book?
Renting is easy, fast, and cheap! Renting from can save you hundreds of dollars compared to the cost of new or used books each semester. At the end of the semester, simply ship the book back to us with a free UPS shipping label! No need to worry about selling it back.
How do rental returns work?
Returning books is as easy as possible. As your rental due date approaches, we will email you several courtesy reminders. When you are ready to return, you can print a free UPS shipping label from our website at any time. Then, just return the book to your UPS driver or any staffed UPS location. You can even use the same box we shipped it in!
What version or edition is this?
This is the 1st edition with a publication date of 3/21/2014.
What is included with this book?
  • The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any CDs, lab manuals, study guides, etc.
  • The Rental copy of this book is not guaranteed to include any supplemental materials. You may receive a brand new copy, but typically, only the book itself.


The Handbook of Hospitality Management explores and critically evaluates the current debates, issues and controversies inherent to this complex and multi-sector industry which will enable the reader to learn from the industry¿s past mistakes as well as future opportunities. This is especially pertinent at a time when many sectors of the industry, have to re-evaluate and reinvent themselves in response to the economic downturn and future uncertainty. It brings together leading specialists from range of disciplinary backgrounds and geographical regions, to provide state-of-the-art theoretical reflection and empirical research on current issues and future direction. The book is divided in to seven interrelated sections. Each section explores and evaluates issues that are of extreme importance to hospitality organizations, starting with the external customers, followed by the internal customers. The following sections explore issues and debates surrounding finance and legal issues, sustainability and environment, e-hospitality and technology and change management which previously have not been adequately explored in hospitality. The final section looks at the future issues and direction for the industry. This book offers the reader a comprehensive synthesis of this discipline, conveying the latest thinking, issues and research. This timely book will provide an invaluable resource for all those with an interest in hospitality, encouraging dialogue across disciplinary boundaries and areas of study. This is essential reading for student, researchers & academics of hospitality as well as those of tourism, marketing, business and events management.

Please wait while the item is added to your cart...