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This textbook has been substantially updated to reflect safety and security issues of current concern within the hospitality industry. This third edition presents best practices and guidance related to risk management in the hospitality workplace. Content takes a broader and more global view of the issues, and focuses on identification and mediation of a variety of safety and security concerns.
Table of Contents
Security and the Lodging Industry
Security Procedures Covering Guest Concerns
Departmental Responsibilities in Guest and Asset Protection
The Protection of Funds
Risk Management and Insurance