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9781843346494

Service Science and the Information Professional

by
  • ISBN13:

    9781843346494

  • ISBN10:

    1843346494

  • Format: Paperback
  • Copyright: 2015-11-16
  • Publisher: Elsevier Science
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Supplemental Materials

What is included with this book?

Summary

Service science is a new trans-disciplinary field that touches on subjects such as computer science, engineering, management, business, and the social and cognitive sciences. This books sets out to inform information professionals in all sectors that this new discipline exists and why it is relevant to them. It has emerged as we transition to a service and information based economy, libraries will deal with both information and services. Information technology, customer service, service innovation and management of services are imbedded in the study of information science, yet grants for the development of service science appear to be going to computer science and engineering schools. Research in service science can be of great benefit to libraries, and information service outlets can be a tremendous field of research for this new science. Information professionals need to be informed of this new discipline and inspired to participate in it.

Supplemental Materials

What is included with this book?

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