9780787256647

Shared Meaning : An Introduction to Speech Communication

by ;
  • ISBN13:

    9780787256647

  • ISBN10:

    0787256641

  • Edition: 5th
  • Format: Paperback
  • Copyright: 1999-01-01
  • Publisher: Kendall/Hunt Publishing Company

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Table of Contents

Prefacep. ix
Communication Definedp. 2
Overviewp. 2
The Meaning of Communicationp. 5
The Communication Modelp. 5
Sending the Messagep. 5
Receiving the Messagep. 7
Responding to the Messagep. 8
Distortions of the Messagep. 8
Delivery Systems and Communication Encountersp. 9
Delivery Systemsp. 9
Communication Encountersp. 11
Functions of Communicationp. 12
Informationp. 13
Persuasionp. 13
Decision Makingp. 13
Entertainmentp. 13
Summaryp. 14
Language in Communicationp. 17
Sensationp. 17
Perceptionp. 18
Perception and Environmentp. 18
Perception and the Individualp. 20
Extrasensory Perceptionp. 21
Languagep. 21
What Are Wordsp. 22
What Is Meaningp. 22
Circumstances Influencing Language Usagep. 22
Acceptable Usage of Languagep. 25
Considerations in the Use of Languagep. 26
Summaryp. 27
Perception of Self in Communicationp. 29
Self-Conceptp. 29
Public versus Private Selfp. 30
Self-Fulfilling Prophecyp. 32
Effects of Self-Concept on Communicationp. 32
Self-Confidence versus Defensivenessp. 34
Defensivenessp. 34
Improving Self-Conceptp. 35
Self-Confidencep. 36
Credibility in Communicationp. 36
Intrapersonal Communication and Self-Conceptp. 36
Summaryp. 38
Activitiesp. 39
Listening and Nonverbal Messagesp. 60
Overviewp. 60
Listening Behaviorp. 63
The Listening Processp. 63
Some Definitionsp. 63
Types of Listeningp. 64
Listening Characteristics and Habitsp. 64
Developing Listening Skillsp. 66
Listening Improvementp. 67
Distorted Messagesp. 70
Avoiding Distractionsp. 71
Summaryp. 72
Nonverbal Messagesp. 75
Types of Nonverbal Messagesp. 75
Body Motionp. 76
Personal Spacep. 76
Touchingp. 78
Paralanguagep. 78
Physical Characteristicsp. 79
Artifactsp. 80
Environmentp. 80
Timep. 81
Some Implications of Nonverbal Messagesp. 81
Conflicting Messagesp. 81
Awareness of One's Own Nonverbal Messagesp. 83
Body Languagep. 83
Time Managementp. 85
Summaryp. 87
Nonverbal Techniques to Help the Listenerp. 91
Body Motionp. 91
Posturep. 91
Movementsp. 92
Gesturesp. 92
Eye Contactp. 92
Facial Expressionsp. 93
Appearancep. 94
Groomingp. 94
Demeanorp. 94
Vocal Expressionp. 95
Volumep. 95
Pitchp. 95
Ratep. 95
Articulation and Pronunciationp. 96
Vocal Qualityp. 96
Telephone Skillsp. 97
Summaryp. 99
Activitiesp. 101
Interpersonal Communicationp. 126
Overviewp. 126
Taking Responsibility for Oneselfp. 129
Some Interpersonal Skillsp. 129
Owning Feelings and Thoughtsp. 129
Self-Disclosurep. 131
Assertivenessp. 133
Stress Managementp. 135
The Interviewp. 137
Basics of Interviewingp. 137
The Employment Interviewp. 139
Summaryp. 143
Relating to Othersp. 145
Some Interpersonal Skillsp. 145
Values Clarificationp. 145
Ethicsp. 147
Behavioral Flexibilityp. 148
Descriptive Listeningp. 149
Empathyp. 151
Conflict Managementp. 153
Summaryp. 156
Cross-Cultural Communicationp. 159
Description of Cross-Cultural Communicationp. 161
Communication across Culturesp. 163
Suggestions for Cross-Cultural Communicationp. 164
General Suggestionsp. 164
Language Barriersp. 165
Cultural Perspectivesp. 165
Business and Professional Suggestionsp. 166
Summaryp. 167
Activitiesp. 169
Small Group Communicationp. 204
Overviewp. 204
Small Group Communication Definedp. 207
Small Group Characteristicsp. 207
Group Sizep. 207
Functions of Groupsp. 208
Joining Groupsp. 209
Positive Outcomesp. 210
Small Group versus Individual Potentialp. 211
Properties of Groupsp. 211
Deciding Between Individual and Groupp. 213
Summaryp. 214
Important Factors for Group Participationp. 217
Effective Group Participationp. 217
Some Techniquesp. 217
Adverse Group Behaviorp. 218
Responsibilities of the Group Memberp. 219
Group Leadershipp. 221
Leadership Stylesp. 222
Responsibilities of the Leadersp. 223
Effective Leadersp. 224
Summaryp. 225
Some Applications of Small Group Communicationp. 227
Brainstormingp. 227
Ground Rules for Meetingsp. 228
Round-Table Discussionp. 229
Small Group Communication in a Public Settingp. 231
Panel Discussionp. 231
Forump. 232
Symposiump. 232
Colloquiump. 233
Planning and Rehearsing a Small Group Presentationp. 233
Presentation Strategiesp. 233
Preparationp. 235
Summaryp. 235
Activitiesp. 237
Speaker Audience Communicationp. 256
Overviewp. 256
Planning the Speaker-Audience Messagep. 259
Types of Messagesp. 260
Informativep. 260
Persuasivep. 260
Entertainmentp. 260
Othersp. 260
Preparing the Materialp. 261
Settingp. 261
Topicp. 262
Gathering Materialp. 263
Ordering Materialp. 266
Supporting Materialsp. 267
Summaryp. 269
Delivering the Speaker-Audience Messagep. 271
Organizing the Messagep. 271
Bodyp. 272
Introductionp. 272
Conclusionp. 273
Delivering the Messagep. 273
Modes of Presentationp. 273
Presentation Aidsp. 275
Rehearsalp. 277
Stage Frightp. 278
Summaryp. 280
Informative Speakingp. 283
Types of Informative Messagesp. 283
Descriptionp. 284
Demonstrationp. 284
Definitionp. 285
Reportingp. 285
Developing the Informative Speechp. 287
Audience Needsp. 287
Common Learning Principlesp. 287
Methods of Explanationp. 288
Evaluation of Informative Speechesp. 289
Summaryp. 290
Persuasive Speakingp. 293
Types of Persuasive Messagesp. 293
Expected Behaviorsp. 293
Purpose of Messagep. 294
Classification of Topicsp. 294
Developing the Persuasive Speechp. 295
Audience Characteristicsp. 296
Gaining Listener Acceptancep. 297
Persuasive Speaking Outlinep. 298
Problem-Solution Outlinep. 298
Values Outlinep. 299
Evaluation of Persuasive Speechesp. 300
Receiving the Persuasive Messagep. 300
Fact and Opinionp. 300
Intent of the Speakerp. 302
Summaryp. 302
Activitiesp. 304
Final Activityp. 358
Referencesp. 361
Indexp. 363
Table of Contents provided by Syndetics. All Rights Reserved.

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