9780534509026

Skilled Helper A Problem Management and Opportunity Development Approach to Helping (with Booklet - Skilled Helping Around the World)

by
  • ISBN13:

    9780534509026

  • ISBN10:

    0534509029

  • Edition: 7th
  • Format: Hardcover
  • Copyright: 6/11/2004
  • Publisher: Brooks Cole
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Supplemental Materials

What is included with this book?

  • The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
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Summary

PART I: LAYING THE GROUNDWORK. 1. Introduction to Helping. 2. Overview of the Helping Model. 3. The Helping Relationship: Values in Action. PART II: THE THERAPEUTIC DIALOGUE. 4. Introduction to Communication and the Skill of Visibly Tuning in to Clients. 5. Active Listening: The Foundation of Understanding. 6. Sharing Empathic Highlights: Communicating and Checking Understanding. 7. The Art of Probing and Summarizing. PART III: STAGE I OF THE HELPING MODEL AND ADVANCED COMMUNICATION SKILLS. 8. Step I-A: Helping Clients Tell Their Stories: "What are my Concerns?" 9. Reluctant and Resistant Clients. 10. Step I-B: I. The Nature of Challenging. 11. Step I-B: II. Specific Challenging Skills. 12. Step I-B: III. The Wisdom of Challenging. 13. Step I-C: Leverage: Helping Clients Work on the Right Things. PART IV: STAGE II: HELPING CLIENTS DETERMINE WHAT THEY NEED AND WANT. 14. Introduction to Stage II: Helping Clients Identify, Choose, and Shape Goals: "What Do I Need and Want?" 15. Step II-A: What Do I Need and Want? Possibilities for a Better Future. 16. Step II-B: What Do I Really Want? Moving from Possibilities to Choices. 17. Step II-C: Commitment-What Am I Willing to Pay for What I Want? PART V. STAGE III: HELPING CLIENTS DEVELOP STRATEGIES TO ACCOMPLISH THEIR GOALS. 18. Step III-A: Action Strategies-How Many Ways Are There to Get What I Need and Want? 19. Step III-B: Best-Fit Strategies-What Strategies Are Best for Me? 20. Step III-C: Helping Clients Make Plans-What Kind of Plan Will Help Me Get What I Need and Want? PART VI: THE ACTION ARROW: MAKING IT ALL HAPPEN. 21. "How Do I Make It All Happen?": Helping Clients Get What They Want and Need. References. Name Index.

Table of Contents

Laying The Groundwork
Introduction to Helping
Overview of the Helping Model
The Helping Relationship - Values in Action
The Therapeutic Dialogue
Communication: The Skills of Tuning in and Actively Listening to Clients
Communicating Empathy: Working Hard at Understanding Clients
The Art of Probing and Summarizing
Helping Clients Challenge Themselves
Challenging Skills and the Wisdom to Use Them Well
Helping Difficult Clients Move Forward: Reluctance, Resistance, and Resilience
The Stages And Tasks Of The Helping Model
Stage I: Help Clients Tell Their Stories
Introduction to Stages II and III: Decisions, Goals, and Plans
Stage II: Help Clients Set Viable Goals
Stage III: Help Clients Develop Strategies and Plans to Accomplish Their Goals
The Action Arrow: Making It All Happen
Getting There: Help Clients Implement Their Change Programs ? "How Do I Make it All Happen?
Table of Contents provided by Publisher. All Rights Reserved.

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