9780534212940

The Skilled Helper: A Problem-Management Approach to Helping

by
  • ISBN13:

    9780534212940

  • ISBN10:

    0534212948

  • Edition: 5th
  • Format: Paperback
  • Copyright: 8/11/1993
  • Publisher: Brooks Cole
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Table of Contents

Laying the Groundworkp. 1
Introductionp. 3
Overview of the Helping Modelp. 19
Building the Helping Relationship: Values in Actionp. 46
A Bias Toward Actionp. 66
Basic Communication Skills for Helpingp. 87
Communication Skills I: Attending and Listeningp. 89
Communication Skills II: Basic Empathy and Probingp. 105
Stage I of the Helping Model and Advanced Communication Skillsp. 131
Step I-A: Helping Clients Tell Their Storiesp. 135
Step I-B: Helping Clients Challenge Themselvesp. 157
Communications Skills III: Skills and Guidelines for Effective Challengingp. 177
Step I-C: Leverage - Helping Clients Work on the Right Thingsp. 199
Helping Clients Develop Programs for Constructive Changep. 217
Perspectives and Skills for Constructing a Better Futurep. 219
Step II-A: A Better Future - What Do You Want? Possibilitiesp. 239
Steps II-B and II-C: Choices and Commitmentp. 253
Step III-A: Strategies - What Do Clients Need to Do to Get What They Want?p. 277
Step III-B: Best-Fit Strategies - What Actions Are Best for the Client?p. 288
Step III-C: Making Plans - Helping Clients Develop Action Programs That Workp. 301
Making Things Work - Helping Clients Get What They Want and Needp. 311
Bibliographyp. 329
Name Indexp. 341
Subject Indexp. 345
Table of Contents provided by Blackwell. All Rights Reserved.

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