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The Skilled Helper A Problem-Management and Opportunity-Development Approach to Helpingby Egan, Gerard
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Table of Contents
|Laying the Groundwork|
|Introduction to Helping|
|The Helping Relationship: Values in Action|
|Overview of the Helping Model|
|Stage I of the Helping Process and The Skills of Therapeutic Dialogue|
|Stage I: The Current Picture: Task 1--Partner with Clients to Help Them Tell Their Stories|
|The Communication Skills of Therapeutic Dialogue: The Skills of Tuning in & Actively Listening to Clients|
|Empathic Responding: Working at Mutual Understanding|
|The Art of Probing and Summarizing|
|Stage I: Task 2--Facilitate Client Self-Challenge: From New Perspectives to New Behavior|
|Stage I: Task 3--Partner with Clients in Their Search for Value|
|The Underappreciated Dimensions of Helping: Help Clients Craft and Create a Better Future|
|Introduction to Stages II and III: Decisions, Goals, Outcomes, and Impact|
|Stage II: The Preferred Picture--Help Clients Design a Better Future and Commit Themselves to It|
|Stage III: The Way Forward--Help Clients Develop Plans to Accomplish Goals|
|The Action Arrow: Making It All Happen|
|Table of Contents provided by Publisher. All Rights Reserved.|