The Social Work Skills Workbook (with InfoTrac)

by Cournoyer, Barry R.

• ISBN13: 9780534534134
• ISBN10: 0534534139
• Edition: 4th
• Format: Paperback
• Copyright: 2004-03-09
• Publisher: Brooks Cole

Summary

1. Introduction. 2. Professionalism. 3. Ethical Decision Making. 4. Talking and Listening. 5. Preparing. 6. Beginning. 7. Exploring. 8. Assessing. 9. Contracting. 10. Working and Evaluating. 11. Ending. Appendices.

Table of Contents

Preface	xi
Introduction	1	(18)
Social Work Skills	4	(3)
Common Factors and Essential Facilitative Qualities	7	(5)
Empathy	9	(1)
Regard	10	(1)
Authenticity	11	(1)
Professionalism	11	(1)
Summary	12	(1)
Summary Exercises	12	(2)
World Wide Web Exercises	14	(2)
Self-Appraisal	16	(3)
Professionalism	19	(62)
Integrity	21	(2)
Integrity	23	(3)
Professional Knowledge and Self-Efficacy	26	(2)
Social Work Skills Proficiency	28	(1)
Critical Thinking and Lifelong Learning	29	(4)
Critical Thinking and Lifelong Learning	33	(3)
Self-Understanding and Self-Control	36	(9)
The Family: Context for Development of Self	39	(2)
Ecological Assessment	41	(1)
Timelines	42	(3)
Self-Understanding and Self-Control	45	(13)
Cultural Competence and Acceptance of Others	58	(2)
Cultural Competence and Acceptance of Others	60	(9)
Social Support	69	(1)
Social Support	70	(4)
Summary	74	(1)
Summary Exercises	75	(1)
World Wide Web Exercises	76	(3)
Self-Appraisal	79	(2)
Ethical Decision Making	81	(44)
Understanding Your Legal Obligations	83	(13)
Duty of Care	89	(2)
Duty to Respect Privacy	91	(1)
Duty to Maintain Confidentiality	92	(2)
Duty to Inform	94	(1)
Duty to Report	95	(1)
Duty to Warn and Protect	95	(1)
Legal Obligations	96	(1)
Understanding the Fundamental Values and Ethics of Social Work	97	(3)
Social Work Values and Ethics	100	(1)
Identifying Ethical and Legal Implications	101	(5)
Identifying Ethical Standards	106	(3)
Addressing Ethical Dilemmas	109	(8)
Motives	111	(1)
Means	111	(1)
Ends	112	(1)
Effects	112	(5)
Summary	117	(1)
Summary Exercises	117	(3)
World Wide Web Exercises	120	(2)
Self-Appraisal	122	(3)
Talking and Listening: The Basic Interpersonal Skills	125	(34)
Culturally Competent Communications	126	(9)
Culturally Competent Communications	135	(1)
Nonverbal Communications and Body Language	136	(2)
Nonverbal Communications and Body Language	138	(4)
Listening	142	(2)
Listening	144	(2)
Active Listening	146	(2)
Active Listening	148	(2)
Summary	150	(1)
Summary Exercises	150	(4)
World Wide Web Exercises	154	(2)
Self-Appraisal	156	(3)
Preparing	159	(28)
Preparatory Reviewing	160	(1)
Preparatory Reviewing	161	(1)
Preparatory Exploring	162	(1)
Preparatory Exploring	163	(1)
Preparatory Consulting	164	(1)
Preparatory Consulting	164	(1)
Preparatory Arranging	165	(1)
Preparatory Arranging	166	(1)
Preparatory Empathy	167	(1)
Preparatory Empathy	168	(1)
Preparatory Self-Exploration	169	(1)
Preparatory Self-Exploration	170	(1)
Centering	170	(1)
Centering	171	(1)
Preliminary Planning and Recording	172	(3)
Preliminary Planning and Recording	175	(1)
Summary	176	(1)
Summary Exercises	176	(6)
World Wide Web Exercises	182	(3)
Self-Appraisal	185	(2)
Beginning	187	(28)
Introducing Yourself	189	(1)
Introducing Yourself	190	(1)
Seeking Introductions	191	(1)
Seeking Introductions	191	(2)
Describing Initial Purpose	193	(4)
Describing Initial Purpose	197	(2)
Orienting Clients	199	(2)
Orienting Clients	201	(1)
Discussing Policy and Ethical Factors	202	(2)
Discussing Policy and Ethical Factors	204	(2)
Seeking Feedback	206	(1)
Seeking Feedback	206	(2)
Summary	208	(1)
Summary Exercises	209	(3)
World Wide Web Exercises	212	(1)
Self-Appraisal	213	(2)
Exploring	215	(52)
Asking Questions	222	(4)
Asking Questions	226	(2)
Seeking Clarification	228	(2)
Seeking Clarification	230	(3)
Reflecting Content	233	(1)
Reflecting Content	234	(3)
Reflecting Feelings	237	(1)
Reflecting Feelings	238	(4)
Reflecting Feeling and Meaning	242	(1)
Reflecting Feeling and Meaning	243	(3)
Partializing	246	(1)
Partializing	247	(2)
Going Beyond	249	(2)
Going Beyond	251	(2)
Summary	253	(1)
Summary Exercises	253	(4)
World Wide Web Exercises	257	(2)
Supplemental Exercises	259	(6)
Self-Appraisal	265	(2)
Assessing	267	(46)
Organizing Descriptive Information	278	(12)
Organizing Descriptive Information	290	(1)
Formulating a Tentative Assessment	291	(15)
Formulating a Tentative Assessment	306	(1)
Summary	306	(1)
Summary Exercises	307	(1)
World Wide Web Exercises	308	(3)
Self-Appraisal	311	(2)
Contracting	313	(50)
Reflecting an Issue	314	(2)
Reflecting an Issue	316	(1)
Identifying an Issue	317	(1)
Identifying an Issue	318	(2)
Clarifying Issues for Work	320	(1)
Clarifying Issues for Work	321	(1)
Establishing Goals	322	(5)
Establishing Goals	327	(6)
Developing an Action Plan	333	(2)
Developing an Action Plan	335	(2)
Identifying Action Steps	337	(3)
Identifying Action Steps	340	(4)
Planning for Evaluation	344	(3)
Planning for Evaluation	347	(3)
Summarizing the Contract	350	(7)
Summarizing the Contract	357	(1)
Summary	357	(1)
Summary Exercises	357	(2)
World Wide Web Exercises	359	(2)
Self-Appraisal	361	(2)
Working and Evaluating	363	(56)
Rehearsing Action Steps	365	(4)
Rehearsing Action Steps	369	(2)
Reviewing Action Steps	371	(5)
Reviewing Action Steps	376	(1)
Evaluating	377	(2)
Evaluating	379	(1)
Focusing	380	(1)
Focusing	381	(2)
Educating	383	(1)
Educating	384	(2)
Advising	386	(2)
Advising	388	(1)
Representing	389	(2)
Representing	391	(2)
Responding with Immediacy	393	(2)
Responding with Immediacy	395	(2)
Reframing	397	(2)
Reframing	399	(2)
Confronting	401	(1)
Confronting	401	(2)
Pointing Out Endings	403	(1)
Pointing Out Endings	404	(2)
Progress Recording	406	(3)
Progress Recording	409	(2)
Summary	411	(1)
Summary Exercises	411	(2)
World Wide Web Exercises	413	(4)
Self-Appraisal	417	(2)
Ending	419	(22)
Reviewing the Process	421	(1)
Reviewing the Process	422	(1)
Final Evaluating	423	(1)
Final Evaluating	424	(2)
Sharing Ending Feelings and Saying Goodbye	426	(1)
Sharing Ending Feelings and Saying Goodbye	427	(2)
Recording the Closing Summary	429	(2)
Recording the Closing Summary	431	(2)
Summary	433	(1)
Summary Exercises	433	(2)
World Wide Web Exercises	435	(1)
Self-Appraisal	436	(1)
Supplemental Exercises: Final Lessons	437	(4)
Appendix 1 The Social Work Skills Learning Portfolio	441	(2)
Appendix 2 The Social Work Skills Practice Test	443	(5)
Appendix 3 The Social Work Skills Self-Appraisal Questionnaire	448	(4)
Appendix 4 Alphabetized List of Feeling Words	452	(6)
Appendix 5 Social Work Skills Interview Rating Form	458	(5)
References	463