Social Worker as Manager, The: A Practical Guide to Success

by Weinbach, Robert W.

• ISBN13: 9780205341986
• ISBN10: 0205341985
• Edition: 4th
• Format: Paperback
• Copyright: 2008-01-01
• Publisher: Allyn & Bacon

Summary

The fourth edition of The Social Worker as Manager combines presentation of theory and techniques along with practical advice that will help readers become successful managers. This book was written for readers who wish to understand the role of manager within human service agencies and who seek practical advice on how to perform effectively in such roles. It discusses those functions and tasks that managers at all levels-from supervisors to executive directors-perform to ensure the attainment of organizational goals. This edition is easy to read, conversational, and contains many new and revised examples, topics, and practical applications throughout. For anyone interested in social work administration, social work management, and administrative supervision.

Table of Contents

Preface	vii
PART ONE Management in Perspective	1	(70)
Definitions and Assumptions	3	(18)
If There Were No Management	3	(2)
What Is Management?	5	(2)
The Functions of Management	7	(1)
Management as Both a Science and an Art	8	(3)
Management Ethics	11	(1)
Avoiding Misconceptions about Management	12	(5)
The Presence of Management	17	(2)
Summary	19	(1)
Endnotes	20	(1)
The Context of Human Services Management	21	(26)
The Task Environment	21	(11)
Comparing Human Service Organizations and Businesses	32	(13)
Summary	45	(1)
Endnotes	46	(1)
Historical Origins of Current Management Theories	47	(24)
Scientific Management	48	(3)
Administrative Management	51	(3)
Bureaucratic Management	54	(5)
Responses to Classical Management Theories	59	(10)
Summary	69	(1)
Endnotes	69	(2)
PART TWO The Functions of Management	71	(192)
Influencing by Planning	73	(24)
What Is Planning?	73	(1)
The Planning Menu	74	(15)
Types of Planning That Occur Within Human Service Organizations	89	(6)
Summary	95	(1)
Endnotes	96	(1)
Creating and Managing Staff Diversity	97	(32)
Issues That Affect Hiring	97	(5)
The Staff Menu	102	(10)
Creating the Best Mix of Staff Types	112	(2)
Other Forms of Diversity in the Workplace	114	(1)
Diversity among Subordinates	114	(3)
Diversity among Managers	117	(6)
Another Way of Viewing Diversity	123	(4)
Summary	127	(1)
Endnotes	127	(2)
Promoting Work Performance	129	(34)
Understanding Motivation	129	(1)
Classical Theories of Motivation	129	(9)
Other Factors That Affect Motivation	138	(5)
Supporting Growth	143	(1)
Growth through Supervision	144	(5)
Growth through Continuing Education	149	(10)
Summary	159	(1)
Endnotes	160	(3)
Staff Evaluations and Personnel Actions	163	(28)
Staff Performance Evaluations	163	(11)
Promotions	174	(6)
Progressive Discipline	180	(9)
Summary	189	(1)
Endnotes	190	(1)
Organizing Work Activities	191	(26)
Basic Ways of Organizing	191	(4)
The Departmentation Menu	195	(10)
Combining two or More Methods of Departmentation	205	(1)
Delegation as a Way of Organizing	206	(9)
Summary	215	(1)
Endnotes	216	(1)
Controlling Staff Behavior	217	(24)
The Elements of Control	217	(2)
The Basis for Control	219	(1)
The Control Menu	220	(13)
The Ideal Control Package	233	(5)
The Optimum Amount of Control	238	(1)
Summary	239	(1)
Endnotes	239	(2)
Leading	241	(22)
The Elements of Leadership	241	(1)
Theories of Leadership	242	(2)
Conceptual Models of Leadership	244	(5)
Other Variables in the Leadership Equation	249	(1)
Creating the Right Organizational Climate	250	(11)
Summary	261	(1)
Endnotes	262	(1)
PART THREE Completing the Management Picture	263	(56)
Other Important Management Tasks	265	(28)
Financial Management	265	(2)
Time Management	267	(1)
Change Management	268	(7)
Technology Management	275	(5)
Management of Staff Turnover	280	(8)
Program Evaluation	288	(3)
Summary	291	(1)
Endnotes	291	(2)
Becoming an Effective Manager	293	(26)
Common Sources of Stress	293	(5)
Is a Management Career Right for Me?	298	(7)
Taking the Job	305	(6)
Developing a Management Style	311	(2)
Managers' Needs and Organizational Needs	313	(2)
Becoming a Better Manager	315	(1)
Summary	316	(1)
Endnotes	316	(3)
Index	319