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| Preface | |
| Social Work Management in Perspective | p. 1 |
| The Importance of Management | p. 3 |
| External Influences on Social Work Management | p. 21 |
| Historical Influences on Social Work Management | p. 45 |
| The Functions of Management | p. 71 |
| Influencing by Planning | p. 73 |
| Influencing through Knowledge of Staffing Issues | p. 97 |
| Influencing Employee Growth | p. 121 |
| Influencing through Staff Evaluations | p. 149 |
| Influencing through Personnel Actions | p. 163 |
| Influencing Staff Productivity | p. 181 |
| Influencing by Organizing Work Activities | p. 209 |
| Influencing by Controlling | p. 235 |
| Influencing by Leading | p. 257 |
| Situational and Human Issues | p. 283 |
| Situational Pressures within Organizations | p. 285 |
| Human Pressures within Organizations | p. 307 |
| Becoming a Social Work Manager | p. 327 |
| Index | p. 340 |
| Table of Contents provided by Blackwell. All Rights Reserved. |
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